IRCTC Customer Care
Do you facing problem for failed transactions frequently? Dial IRCTC customer care number for complaining about your transactions related issues. With the use of IRCTC toll free number (0755 661 0661), you can enquire about your refund amount.
IRCTC site give you accurate status and timing of the flights or trains at any point of time. Still, if you have any questions to ask, just dial IRCTC toll free number to talk with organization help desk associates and check FAQS.
IRCTC Customer Care Number
|IRCTC Customer Care Number||0755 661 0661|
|IRCTC Customer Care Toll Free Number||1800-111-139|
|IRCTC Customer Care Email Id||[email protected]|
IRCTC Railway Helpline Number
- IRCTC Contact Number: 0755 661 0661
- IRCTC Toll Free Customer Care Number: 1800-111-139 (24 Hours)
- Indian Railway Catering And Tourism Corporation Limited Contact Number:0755-6610661, 0755-4090600
- IRCTC Contact Number: 1800-1034-139 ( For E-Catering)
- IRCTC Customer Care No Toll Free: 0755-3934141
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IRCTC Customer Care Number
|IRCTC Contact Number||011-39340000 (Hindi And English)|
|011-23340000 (Hindi And English)|
|IRCTC Chennai Customer Care No||044-25300000 (Language : Tamil And English)|
IRCTC SBI Card Users Care Number
|Service||IRCTC 24 hour customer care number|
|Railway SBI Card Helpline||0124-39021212|
|IRCTC customer care mail id||[email protected]|
IRCTC Toll Free No Customer Care
Dear customers along with IRCTC Customer Care toll free numbers we are also providing IRCTC Customer Care City wise numbers and address, you can also directly contact to these office address:
|Location||IRCTC Contact Number|
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IRCTC Office Address
|Nangloi||Rail Neer Plant, Northern Railways Wireless Station Area, Opposite NangloiBus Depot, Nangloi -110041|
|Lucknow||Paryatan Bhawan, 2nd Floor, C-13, VipinKhand, Gomti|
|North Zone||Rail YatriNiwas Building, New Delhi Railway Station Complex, Ajmeri Gate Side, New Delhi – 110002|
|Jaipur||708, 7th Floor, Crystal Mall , Sawai Jai Singh Highway, Banipark, Jaipur- 302016|
|Chandigarh||SCO- 80- 81- 8, Sector -34 A, Chandigarh -160034|
|Kolkata||Old Koilaghat Building, Ground Floor, 3, Koilaghat Street, Kolkata 700001|
|Danapur||Rail Neer Plant, Loco Colony, South of RPF Barracks, Khagaul, Danapur, Patna- 801105|
|Bhubaneswar||A-0/1, Ground Floor, Bhubaneswar Fortune Towers, Chandrasekharpur – 751023|
|Patna||Boscomaun Tower,4th Floor, West Gandhi Maidan, Patna – 800001|
|Bangalore||C.B. Royale Building, 2/2 – Dr. Rajkumar Road, Rajaji Nagar, Banglore -560010|
|Guwahati||4D, Mandvi Aptts., In Front of Ranvirra Bhawan, GNB Road, Ambari, Guwahati, Assam- 781001|
|Mumbai||2nd Floor,New Administrative Building, Central Railway,CST, Mumbai-400001|
|Bhopal||2nd Floor, Paryawas Bhavan, Block-4 ,Arera Hills, Bhopal – 462011|
|Ahmedabad||5nd Floor, Pelican Building, Gujarat Chamber of Commerce and Industary Ashram Road, Ahmedabad-380009|
|Chennai||6A,The Rain Tree Place, No. 9 Mc Nicholas Road, Chetpet, Chennai 600031|
|Kanchipuram||Rail Neer Packaged Drinking Water Bottling Plant, Palur Railway Station Village And Post Palur, Taluk Chengalpattu, Distric- Kanchipuram- 603101|
|Koachin||Sail-Harcad 1st Floor Building No.40/ 8194, Convent Road, Koachin- 682035|
|Secunderabad||9-1-129/1/302, 3rd Floor, Oxford Plaza, Sarojini Devi Road, Secunderabad, Andhra Pradesh – 500003|
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IRCTC Customer Care Email Id
For Railway tickets booked through IRCTCGeneral Information
- I-tickets/e-tickets : [email protected]
- For Cancellation E-tickets : [email protected]
- For Mumbai Suburban Season tickets : [email protected]
- For other queries on your IRCTC SBI card account, kindly email at [email protected]
IRCTC Email-Id Address
|Service||IRCTC customer care Email Id|
|For Cancellation E-tickets||[email protected]|
|For Mumbai Suburban Season tickets||[email protected]|
IRCTC Registered Office / Corporate Office Address
Indian Railway Catering and Tourism Corporation Ltd
B-148, 11th Floor, Statesman House,
New Delhi 110001.
For IRCTC SBI Card users who do not receive the card within 01 month from the date of application kindly call on the Railway SBI Card Helpline nos. at 0124-39021212 or 18001801295 (if calling from BSNL/MTNL line) or send email to [email protected]
IRCTC Social Media Sites
Frequently Asked Questions
IRCTC Tickets FAQ’s
Ques 1: Can I Book Tickets Online?
Ans: Yes, you can book the tickets online from the official website and also can view the timings of the train.
Ques 2: What Is The Maximum Number Of Passengers Booked Per Ticket?
Ans: You can book maximum of 6 passengers per ticket. To book your tickets online, call at IRCTC booking no.
Ques 3: Can I Book The Wait Listed Tickets?
Ans: Yes the IRCTC allows its customers to book even the wait listed tickets. You can do so from the official website of IRCTC.
Ques 4: From IRCTC Can I Book The RAC Tickets?
Ans: Yes, you can book the RAC tickets from the official website.The customer care executives will assist you through Indian railway catering and tourism corporation ltd contact number
Ques 5: What Is The Maximum Time Limit Upto Which Tickets Can Be Booked?
Ans: In case of “I Tickets” you can book before 2/3 clear days but in case of the “E Tickets” the booking takes place up to the chart preparation.
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IRCTC Booking Changes Related Queries
Ques 1: Is Name Change Permissible?
Ans: Yes, you can change the name of the person in both the cases of “I Tickets” and “E Tickets” as per the rules of the Railways regarding the changing of the name.
Ques 2: Is Journey Alterations Permissible?
Ans: In case of the “I Tickets” you can alter the journey route as per the Journey Alteration rules of Railways. But this facility is not available in the case of the “E Tickets”.
Ques 3: Is Change Of Boarding Point Permissible?
Ans: Yes, it is permissible in both types of tickets that you buy or book from the official website of the IRCTC. You can enquire more about it through IRCTC customer care no stated on this page.
Ques 4: Can Cancellation Be Done Across Counters?
Ans: Yes, in category of the “I Tickets”, it is permissible as per the procedure of the Railways but not in the case of the “E Tickets”. The cancellation online before charting is not available in “I Tickets”, but this service is available in “E Tickets”.
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IRCTC Booking Related Questions
Ques 1: Which Cards Are Accepted By IRCTC, For Booking?
Ans: You can use both types of cards such as Credit card and debit card for booking.
Ques 2: Is ID Proof Required For Booking?
Ans: In the case of the “I Tickets” booking, you are not required to provide any of the ID proof. But in the case of the “E Tickets”, you are required to show your ID proof at the time of the journey. Keep in mind that you should have a valid ID proof that you have listed in website.
Ques 3: What Are The Service Charges For Booking Per Tickets (Max 6 Passengers)?
Ans: If you are in the category of the “I Tickets”, you are required to pay Rs.80/- for SL, 2S and Rs.120 for all other Upper classes plus service tax. For the category of “E Tickets”, IRCTC, charges Rs.20/- (Second / Sleeper) and Rs.40/-per e-ticket in case of all other classes, along with the service tax irrespective of the number of passengers booked.
Ques 4: What Are Booking Timings And What Is The Maximum Number Of Bookings Per Month?
Ans: You can book the “I Tickets” and “E Tickets” between 12.20 am to 11.45 pm. and you can book your tickets maximum of 6 times in a month.
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Internet Ticket Related Questions Asked By Passengers
Ques 1: Is it possible to use both credit and debit card for booking?
Ans: Yes, you can use all payment options like credit card, debit cards, net banking, and many more to make payment.
Ques 2: What are the Max no of Bookings per month?
Ans: On monthly basis, you can book maximum 6 booking on monthly basis. If you verify your IRCTC user id, then you can make 12 bookings per month.
Ques 3: How we can postpone/prepone journey?
Ans: you can postpone/prepone of journey can be done online by cancelling the original tickets and purchasing a new ticket.
Ques 4: Is it possible to do partial cancellation?
Ans: Yes of course, the partial collection can be done by login to the official website www.irctc.co.in. For this, you need to follow the below given steps-
- Go to the official website and then my account.
- Now follow “my transactions” section.
- After this, you need to choose the tickets that you want to get cancelled.
IRCTC Customer Service Queries
Ques 1: How can I contact IRCTC customer care?
- Dial Customer Care No.011-39340000,011-23340000 (Language : Hindi and English)
- I-tickets/e-tickets: [email protected]
- For Cancellation E-tickets: [email protected]
Ques 2: What is the process to make IRCTC account?
- First you need to enter the username and then choose the security question and answer.
- After this fill up the details like name, gender, occupation, DOB.
- Provide valid Email – ID and Mobile Number as your login password.
- Now enter your full address, including the Pin Code.
Ques 3: What is railway helpline number?
Ans: Railway security helpline number is 1800-111-322 and 182. With the use of this no, you can get good and quick assistance.
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IRCTC also offers free of cost services to many of the people in order to reduce the ticket booking burden from them. Its services mainly includes checking the PNR status, getting the exact timing of the trains arrival and departure, showing the train fare, along with the route map and booking for the tatkal tickets.
IRCTC has also listed in “Mini Ratna” companies of the country. Along with its booking Services it also serves the best of the food to the passengers and with many of the travelling offers to its passengers. The services are also provided through IRCTC customer care number.
Dial IRCTC Customer Care number and check your PNR status. For more details, check the Official Website. Stay in touch with our website customer-carenumber.com for interesting stuff like this.
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