Eurostar Customer Care | 24 Hours Contact Number, Email Address, Live Chat

Eurostar Customer Care

Eurostar Customer CareEurostar is one of the renowned high speed rail services in Europe which connects London to Paris and Brussels. Get Eurostar Customer Care number which supports 24 hours a day, 7 days a week. Customer Support Executives of Eurostar will sort out your query as per the need and requirement. Now, it is convenient to solve issues concerning alterations in existing booking, lost property etc. Besides this, you can enquire or solve you complaint regarding Eurostar baggage, booking & reservations, timetables and many others. It’s the time to acquire Eurostar Contact Number, Head office address and other details. If you do not feel satisfaction with the response from Customer Care team, then you can write mail on Email Address or join Eurostar Customer care executives via social media sites such as Facebook, Twitter, Youtube etc.

This Page Includes

  • Eurostar Customer Care Number
  • Eurostar Inquiry Numbers
  • Email Address Of Eurostar For Comments & Suggestions
  • Other Eurostar Helpline Numbers
  • Eurostar Contact Centres Details
  • Eurostar Office Address
  • Eurostar Social Networking Sites

Eurostar Customer Care Number

Country Contact Number Timings
UK 03432 186 186 7am till 9pm(7 days a week)
Outside UK 44 (0)1233 617 575


Eurostar Inquiry Numbers

City Name Type of Inquiry Contact Number Timings
UK Eurostar Frequent Traveller membership 03448 117 117  7am till 9pm ( 7 days a week)
France 01 70 70 99 49
Belgium 02 402 24 30
UK Group Bookings(more than 9 people) 03448 224 800 09:00 to 17:00 (Monday to Friday)
Outside UK 44 (0)1777 771 048


Check Here – How to Write a Complaint Email to a Company

Email Address of Eurostar for Comments & Suggestions

Email ID Contact Number Mailing Address Timings
[email protected] 44 (0)1777 777 879 Eurostar Traveller Care team, 2nd Floor, Kent House, 81 Station Road, Ashford Kent, TN23 1AP 7am till 9pm (7 days a week)


In case, you are still unsatisfied with above services, you are free to contact on given below address.

Dispute Type Address Contact Number E-mail Address
Mediator SNCF Mobilités Médiateur SNCF Mobilités, TSA 37 701 – 59 973 TOURCOING CEDEX – France
London Travel Watch 169 Union Street, London, SE1 0LL 020 3176 2999 [email protected]
 Transport Focus RTEH-XAGE-BYKZ, Transport Focus, PO Box 5594, Southend on Sea, SS1 9PZ 0300 123 2350 [email protected]


Other Eurostar Helpline Numbers

Type of Enquiry Contact Number E-mail Address
Luggage Services 03448 225 822
Lost Property  03448 224 411 [email protected]
Media Enquiries [email protected]


Eurostar Contact Centres Details

City Name Center Name Contact Number Timings
UK Ashford Contact Centre 44 1233 617 575 Monday to Friday: 08:00 – 19:00
Saturday, Sunday and Bank Holiday: 09:00 – 17:00
France Douai Contact Centre 08 92 35 35 39 Monday to Sunday: 07:00 – 22:00
Belgium Brussels Contact Centre 070 79 79 79 Monday to Friday: 09:00 – 17:30


Eurostar Office Address

Eurostar Corporate Communications
Eurostar International Ltd.
Times House
Bravingtons Walk

Eurostar Social Networking Sites

Google Plus


Also Check – The Right Way of Filling Online Complaint

About Eurostar

Eurostar is one of the renowned high speed rail services in Europe that connects London to Paris and Brussel. The main target of this by Eurotunnel channel is to reduce CO2 emissions by 35% per traveller journey.

Within some years of its existence, it has created its unique identity in the minds of customers. Everyone enjoys while travelling from London to Paris and Brussels. There are 27 trains in total which runs between the UK and France and Belgium along with 3 used on domestic services in France.

It has been certified to ISO14001 for environmental management system. With a dedicated group of colleagues within business, the main focus is emphasized on providing valuable insight in each and every aspect. As per the available reports, 90% of the water used for washing trains is recycled. It shows its concern towards environment and society.

In 2013, it carried more than 10 million travelers within one year. Continuing this momentum, it has announced the launch of a brand new direct service between London and Amsterdam in partnership with the Dutch railways. Eurostar works with European authorities to ensure a high level of security on each journey.

Safety is at its top priority which it offers to a wide variety of customers. Due to excellence in its working, it has become the first transport operator to partner with the Sustainable Restaurant Association (SRA).

Hope, you acquire all the details concerning Eurostar Customer Care numbers, Helpline numbers, Email Address, office address etc. You can call on these numbers any time to get instant solutions to all queries. For getting detailed information about Eurostar services, you may visit official site of Eurostar.

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