Telkom Mobile Customer Care Number | Call Center – Technical Support No

Telkom Customer Care

You might have a query in mind regarding the services provided by this company, or wish to register your feedback, just call on Telkom Customer Care Number and resolve your issues. Telkom Mobile Call Center Technical Support No is one of the ways by which you can connect with the www.telkom.co.za customer care division in case of any queries or event of complaint.

Its headquarters are situated in Centurion, South Africa. If you want to contact the Telkom Customer Care department, dial Telkom Customer Care Number, for any type of enquiries and have a representative resolve your query, you may also go thorugh the officail website of Telkom customer care that is www.telkom.co.za. Below is a list of Telkom Mobile Customer Care Phone Number and other contact details for general enquiries so take a look!

www.telkom.co.za helpline

Telkom Customer Care Number

Telkom Mobile Customer Care Contact Number

  • Telkom Customer Care Toll Free Helpline No: 0800 124 000
  • Official Website: www.telkom.co.za

Telkom Customer Care Number

Type Of Enquiry

For accounts and billing enquiries
Dial 10210
International Customers
Contact Number: +27 12 311 3911

Media contact
Contact Number : (012) 311 5247
Cellular : 081 389 7874 or 082 857 5141
For faults
Contact Number: +27 12 678 5580
Foundation Telkom Customer Care Number 
Contact Number: +27 12 311 2186
Business – Enterprise & Large
Telkom Customer Care Number for Account related Enquiries:
Dial 10217Enterprise: 10214
international Customers:
Tel: +27 12 311 3911
Business – SMME
Telkom Business Mobile
Dial 081180
International Customers
Contact Number: +27 12 311 3911
Faults Telkom Customer Care Number
Dial 10217
Telkom Business Mobile Faults
Dial 081180
Telkom Business Mobile Faults
Dial 081180
Business – Global Services
Dial  10217
International Customers:
Contact Number  +27 12 678 5561
Government Account Enquiries
Dial 0800 611 132
Investor Relations
Computer share- Tel :011 370 5000
Telkom Share Dealing services: 0861100949

Sales Number (Home/Business)

Telkom Customer Care Number:

Dial: 10213

Telkom Headquarter Address

Telkom Towers North 152 Proes Street

Pretoria, Gauteng, South Africa

Fax no: 088 012 311 3872

Some Important Telkom Links

Social Profile

About The Company

Telkom Internet is the South Africa’s fastest fixed line broadband and high-speed internet service offered by Telkom SA SOC Limited, an integrated telecommunication company. Telkom SA SOC Limited is one of the nation’s largest integrated communication companies. It has divided its activities in two business divisions: Telkom Internet (Telkom Fixed-Line) and Telkom Mobile.

It is headquartered in Pretoria, Gauteng, South Africa and was operating in more than 38 countries across the African continent. According to the World Factbook, it is the “best developed and most modern in Africa”. It consists of local copper loops, microwave and fiber optic loops, and wireless connections.

Telkom was honored with numerous awards and recognitions in the field of telecommunication industry including SA’s best broadband operator, Telkom wins 2014 Sunday Times CSI Award and many more. Telkom Internet is dedicated to provide the ultimate products and services for both the home and business users across the country with the best line speed options.

Get Here: Tricks to Directly Call Customer Care

Telkom Internet Division offers a complete range of products and services such as data communication services, broadband services, fixed-line access, Internet connectivity and fixed-mobile services. Telkom Limited is a wireline and wireless telecommunications provider in South Africa.

If you are facing any problem regarding its service or product then just call on Telkom Customer Care Number and get instant solution by the support team of company. For more details about the various services offered by the company, kindly contact the Telkom Customer Care / www.telkom.co.za customer care directly by visiting their branch offices.

The customers in case of inconvenience could dial Telkom Customer Care Number to get in touch with the customer care of the co. we would request you to make a call in working hrs on working days. The people who are in charge to look at your problems are expertise in their arena and dedicated to offer you support in case of even simple query.

For general enquires about Telkom Company including accounts and billing, orders, broadband internet support you can contact to customer care support executives by dialing Toll Free Complaints Helpline Contact Number and get your doubts clarified.

Note: This is all about Telkom Customer Care Number, for more information about www.telkom.co.za customer care visit the Official Website.

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21 thoughts on “Telkom Mobile Customer Care Number | Call Center – Technical Support No

  1. Good day,

    I applied for a contract of R 500.00 which consisted of two devices, it was brought down to one and it still declined and I was told about a low credit scoring. I would like clarity as to how it’s calculated as I don’t understand.

    • Hii Onwabile,
      As you need clarity about the calculation, you can make a call @ 0800 124 000 and talk to the executive about this issue and moreover, email can also be done. The Executives will give you clearance as soon as possible.

  2. I have entered into the WiFi contact of R199 package which gave me 20gigs. I always pay by debit order, now I am been billed about R699. I have never used beyond the limit. Always it tells us data is finished. Please investigate the fraud behind this case, I can’t make a deal and been changed without my concern.

    • Hii Mhlanga Clivy,
      You need to contact with the service team of Telkom and tell them the issues you are facing.

  3. Dispute/incorrect billing, my debit order is the 15th of each month. I’ve got a new contract 19th last month wich is billed twice for 1st January 31 & 1st February 28. Can this be attended to or be resolved. Something is horrible wrong this bill.

    • Hii Vizicelo,
      For any Query or issues, call on the Telkom Customer Care Helpline Number: 0800 124 000 and get instant solution of your queries.

  4. Can you please explain why the signal in birch acres is so weak as we have lte coverage and the tower is very close…I am tired of speaking to agents who do not have the necessary training to answer and to pay for a non existant service as best I get if that is 2G for the past weeks. I have been with Telkom for more than 10 years . It is not my system which is faulty it is your signal and/or tower !!!

  5. I submitted a request on the 6th of November 2017 for my mobile account to be cancelled on the 31st of January 2018. The reference number for the request is 21641050. I am now in New Zealand. It is now the 5th of March and a monthly debit has come off my account. Please can you confirm the cancellation of this account and explain the additional debit. Kind Regards. Ananda Sleeman.

  6. i have a problem that is not solved till this day, i took 2 contract phones last year september , telkom is billing me incorrect, they also deducting on two different dates, now i’m owing because on the second deduction date they don’t get money in my account, and again my other number cannot call the other number,
    i have lodged a complaint but they cant solve my problem, they tell me to call the call center, the call center says i must go to the branch were i took the contract, i have been to the branch more than 3 times

    • Hii sbongile jiyane,
      The problem will be solved by visiting to the nearest branch. You can also write a complaint email.

  7. I ordered 2 devices from Telkom,
    1. Huawei P10 lite for R219
    2. Huawei mobile Wi-Fi for R139

    R219 was deducted from my account on Saturday the 10th March 2018 which I thought it is for the Phone but today I received the mobile Wi-Fi.

    Please advise…

  8. My name is Emmah, I am not happy at all with Telkom mobile I will never recommend them to anyone each and every time I upgrade for few months after that I am suffering. so I am not happy at all.

    • Hii Emmah,
      You need to discuss your queries with Telkom Mobile Customer Executives, they will solve your issues and get instant reply.

  9. I have been trying to call ur customer care line to no avail.I held for 3 hrs straight.my phone has been locked for i don’t what reason as my account has been paid. What kind of service is this?

  10. Good day

    I’m using Telkom mobile service to run my small business on day to day, problem started on 01/04/18 when I discovered there is NP network in my area (Delmas MP province) u thought it will be back in hours time.

    On the 05/04/18 I contacted call centre to several caller agents in early hours lodging my complain and I was told to put my sim on other phone which I did before thought its my phone, and some few people I know who use same network we gave same problem till to date.

    What really makes me angry I bought airtime and data days before but I can’t use it and my money is drained with water and nothing happened from technical dept as reported.

    Please give us clear indication as what to do.

    • Call the Call Center
      Mobile: 081180 (free from a Telkom Mobile phone)
      Home: Sales – 10213 & Service – 10210 (free from a Telkom landline)
      Business: Sales – 10213 & Service – 10217 (free from a Telkom landline)

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