Digi Customer Care
Digi is a mobile connectivity and internet services provider in Malaysia. Those who want to contact the customer care executives can access Digi Customer Care Number from here and resolve their doubts. This famed telecommunications has introduced Digi Prepaid/Postpaid Toll Free No or Helpline Service number to form a link between its representatives and its customers.
Digi telecommunications has made it possible to connect over 12 million Malaysians with the increasingly connected world. The customer care service providers of this company are efficient enough to deliver best solutions to the customers via Digi Contact Number.
The company has also presented its email address for the ones who want to give their feedback or convey their doubts via online mode. All the contact details concerning this telecom company is well placed here so take a look!
Digi Customer Care Phone Number
Digi Customer Care Malaysia
For any queries regarding the services of this telecom company, you can contact the Customer Service Team by dialing the respective Customer Care No/ toll free number.
Digi Customer Service Number: 016 2211 800
Digi Customer Care Email Address
You can also send your feedback regarding the company’s postpaid and prepaid plans by using the below mentioned email address.
Head Office Address
Those who want to send their feedback or meet the executives can use the below mentioned address details.
D’House, Lot 10, Jalan Delima 1/1,
Subang Hi-Tech Industrial Park,
40000 Shah Alam, Selangor, Malaysia
Phone Number: +603 5721 1800
Frequently Asked Questions
1. How can I check my unbilled postpaid transactions?
In order to check unbilled postpaid transactions you just need to log on to the company’s Online Customer Services portal. After that, go to My Account and from there choose Unbilled Transactions and hit on the Call Details tab.
2. My line is barred, what should I do?
If due to any outstanding payments your line is barred, you are required to settle your outstanding payments at any store of the company to access its services. For the full list of bill payment channels, kindly visit the company’s official website.
3. How do I activate International Roaming?
In order to activate International Roaming, just call on Digi customer care line 016 221 1800 and soon Customer Service assistant will resolve your issues.
4. I am a principal line holder. How many supplementary lines can I have?
The ones who are principal line holders are permitted to access a maximum of six supplementary lines under each Principal line that he/she hold.
5. Do I need to pay extra for the Nano SIM card if I purchase the iPhone device bundle from the company?
No, you don’t have to pay extra for the Nano SIM card if I purchase the iPhone device bundle from the company. The Nano SIM card is totally FREE of cost in such case.
Read This: How to Choose the Best Mobile Phone
6. What is the EPP for DG SmartPlan?
The EPP for DG SmartPlan is an Easy Payment Plan for the credit card holders.
7. Do other device bundles (i.e non-DG SmartPlan bundles) come with EPP?
Yes, other device bundles come with EPP. At present, most of the DG SmartPlan and the company’s device bundles come with this plan, unless it’s a zero contract or marked down device.
8. Can I pay for my DG Smart Family device bundle via Easy Payment Plan (EPP)?
The EPP is available for selected DG Smart Family device bundles only. You can go through the company’s official website or contact the customer care executives for more details.
9. I already have a smartphone. Can I still sign up for DG SmartPlan?
Yes, even if you have a smartphone you can sign up for DG SmartPlan. For more information, head over to the company’s Postpaid Plans section.
Note: Hope you’ll get to know all the details regarding Digi Customer Care Number, for more information, go through the Official Website or stay connected with us through our web portal.
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