Banglalink Customer Care Number| Call Center – Sales & Care Help Contact No

Banglalink Customer Care Number

Banglalink Customer Care NumberBanglalink is amongst the largest cellular service providers in Bangladesh. We have shared Banglalink Customer Care Number for the ones who are facing any type of issues related to its products or services.

Banglalink Customer Care Help Contact No will directly connect you with the company’s call center executives. Apart from Banglalink Sales & Care Helpline number, find from here all the details concerning its email address, office location etc.

About Banglalink & Its Products

The company deals with products including Mobile Telephony, EDGE, GSM, GPRS, UMTS, HSDPA, HSUPA, HSPA, HSPA+ and LTE-A. Its headquarters are located at Tigers’ Den, House#SW(H)04, Bir Uttam Mir Shawkat Sharak, Gulshan-1, Dhaka, Bangladesh.

The company’s customer care team is available 24×7 to help you out in resolving your doubts. Customers are advised to go through the FAQ section of the official website before calling on Banglalink Customer Care Number.

Banglalink Customer Care Number

Banglalink Customer Care Helpline Number

  • Banglalink Customer Care Contact Number for Fax For Customer Service Related Queries: +88 02 8820594
  • Banglalink Customer Care Phone Number: +01911304121

Banglalink Customer Care E-Mail Address

Banglalink 24 hours Helpline Numbers 

Dialing no./ short
Description Tariff Pulse
121 Free IVR for all Banglalink
customers. Customer care
agent support helpline
IVR Free,
Tk. 0.50/ Min
for Agent
10 sec
158 Complaint number for

all Banglalink prepaid &
postpaid customers.
Customer can launch
complaints through this

Free N/A
1215 Promotional number for
all Banglalink pre-paid
& post-paid customers.
All promotional information
is available here.
Free N/A
175 Contact number for i-top
up transaction information
(for Banglalink retailers
Free N/A
365 Customer service over phone
for Banglalink retailers only.
Free N/A
2727 Yellow pages (for all
directory service.
Tk. 5.00/ min 10 sec

Know Here:
Why The Best Companies Have The Best Customer Care Team?

Banglalink Customer Care Other Helpline Numbers

Contact Number Description
01911304121 Free IVR for all Banglalink
pre-paid, post-paid and
call & control customers.
Customer can get various
services and service related
information from this number.
01912999000 Only for postpaid & SMS
package information and
sales request.
01920000000 Customer service over
phone for icon customers
01950111111 For all kinds of international
roaming related information,
services & complaints.
1200 Careline for mobile financial
services of subscribers and
01911304120 Only for mobile financial
services related information,
services & complaints.

If you are facing issues because of poor services provided by a company, learn
How To Write An Effective Complaint Email For Poor Services

Banglalink Customer Care No, Tariff & Pulse

Contact Number Tariff Pulse
01911304121 For calling from
Banglalink: IVR Free,
Tk. 0.50 /Min for
Agent Support. For
calling from non
Banglalink: As per
operator’s tariff
10 sec
01912999000 Tk. 2.00/ min 10 sec
01920000000 On-net As per package
01950111111 On-net As per package
1200 Tk. 1.00/ min
(free for retailers)
10 sec
01911304120 Tk. 1.00/ min 10 sec

*SD, VAT and SC applicable

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Banglalink Headquarters Office Address

Banglalink Digital Communications Ltd,
Tigers’ Den House No. 4, Sw,
Bir Uttam Mir Shawkat Sharak,
Gulshan-1, Dhaka-1212, Bangladesh
Gulshan P.O. Box # 0191 And 0199

Follow Banglalink On:

Frequently Asked Questions (FAQ’s)

#1. What is the charge for SIM replacement?

Connection type Priyojon category SIM replacement fee
Pre-paid/post-paid/call & control Platinum Tk. 0
Pre-paid/post-paid/call & control Gold/silver Tk. 100
Pre-paid/post-paid/call & control Not registered Tk. 100

What are the documents required for buying new connection?

The documents required for buying new connection:

  • Duly filled SAF (subscription agreement form)
  • 1 copy of passport size photo

Biometric verification is mandatory for each new connection by using national id. If you do not have national id then you will be able to purchase your SIM only from any Banglalink customer care center through below alternative id:

  • Passport
  • Driving license
  • Birth certificate

Identifier is mandatory for purchasing any new subscription. Below information required from identifier:

  • Name
  • Phone number

National ID card (photo id number need to be filled out in the SAF)

Get here all: Telecommunication Companies Contact Number

 How to make a first call from prepaid connection for getting the in connectivity?

For pre active SIM customers can activate the connection by calling 123 and will receive preloaded talk time with 15 days validity.

What is the balance checking process from prepaid and call & control?

You need to dial *124# or dial IVR 123 >2 > 1 to listen main account balance or dial ussd *121*1#

What is pin or PUK code?

  • PIN – Personal Identification Number (pin is used to guard against unauthorized use of SIM card.)
  • PUK – Personal Unblocking Key (PUK 1 is used to unblock pin 1)

Press Here For More FAQs

These were the all details with the help of which you can contact and connect with the Banglalink Customer Care Number executive and get all your queries solved. For more details you can also visit their official website.

Have a look on below links

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