Banglalink Customer Care Number
Banglalink is amongst the largest cellular service providers in Bangladesh. We have shared Banglalink Customer Care Number for the ones who are facing any type of issues related to its products or services.
Banglalink Customer Care Help Contact No will directly connect you with the company’s call center executives. Apart from Banglalink Sales & Care Helpline number, find from here all the details concerning its email address, office location etc.
About Banglalink & Its Products
The company deals with products including Mobile Telephony, EDGE, GSM, GPRS, UMTS, HSDPA, HSUPA, HSPA, HSPA+ and LTE-A. Its headquarters are located at Tigers’ Den, House#SW(H)04, Bir Uttam Mir Shawkat Sharak, Gulshan-1, Dhaka, Bangladesh.
The company’s customer care team is available 24×7 to help you out in resolving your doubts. Customers are advised to go through the FAQ section of the official website www.banglalink.net before calling on Banglalink Customer Care Number.
Banglalink Customer Care Number
Banglalink Customer Care Helpline Number
- Banglalink Customer Care Contact Number for Fax For Customer Service Related Queries: +88 02 8820594
- Banglalink Customer Care Phone Number: +01911304121
Banglalink Customer Care E-Mail Address
- Email Id For Customer Service Related Queries: [email protected]
- Email Id for International Roaming Related Queries: [email protected]
- Email Address For Any Query: [email protected]
- Official Website For Icon Customers Only: icongsm.com.bd
Banglalink 24 hours Helpline Numbers
|Dialing no./ short
|121||Free IVR for all Banglalink
customers. Customer care
agent support helpline
Tk. 0.50/ Min
|158||Complaint number for
all Banglalink prepaid &
|1215||Promotional number for
all Banglalink pre-paid
& post-paid customers.
All promotional information
is available here.
|175||Contact number for i-top
up transaction information
(for Banglalink retailers
|365||Customer service over phone
for Banglalink retailers only.
|2727||Yellow pages (for all
|Tk. 5.00/ min||10 sec|
Banglalink Customer Care Other Helpline Numbers
|01911304121||Free IVR for all Banglalink
pre-paid, post-paid and
call & control customers.
Customer can get various
services and service related
information from this number.
|01912999000||Only for postpaid & SMS
package information and
|01920000000||Customer service over
phone for icon customers
|01950111111||For all kinds of international
roaming related information,
services & complaints.
|1200||Careline for mobile financial
services of subscribers and
|01911304120||Only for mobile financial
services related information,
services & complaints.
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Banglalink Customer Care No, Tariff & Pulse
|01911304121||For calling from
Banglalink: IVR Free,
Tk. 0.50 /Min for
Agent Support. For
calling from non
Banglalink: As per
|01912999000||Tk. 2.00/ min||10 sec|
|01920000000||On-net||As per package|
|01950111111||On-net||As per package|
|1200||Tk. 1.00/ min
(free for retailers)
|01911304120||Tk. 1.00/ min||10 sec|
*SD, VAT and SC applicable
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Banglalink Headquarters Office Address
Banglalink Digital Communications Ltd,
Tigers’ Den House No. 4, Sw,
Bir Uttam Mir Shawkat Sharak,
Gulshan-1, Dhaka-1212, Bangladesh
Gulshan P.O. Box # 0191 And 0199
Follow Banglalink On:
Frequently Asked Questions (FAQ’s)
#1. What is the charge for SIM replacement?
|Connection type||Priyojon category||SIM replacement fee|
|Pre-paid/post-paid/call & control||Platinum||Tk. 0|
|Pre-paid/post-paid/call & control||Gold/silver||Tk. 100|
|Pre-paid/post-paid/call & control||Not registered||Tk. 100|
#2. What are the documents required for buying new connection?
The documents required for buying new connection:
- Duly filled SAF (subscription agreement form)
- 1 copy of passport size photo
Biometric verification is mandatory for each new connection by using national id. If you do not have national id then you will be able to purchase your SIM only from any Banglalink customer care center through below alternative id:
- Driving license
- Birth certificate
Identifier is mandatory for purchasing any new subscription. Below information required from identifier:
- Phone number
National ID card (photo id number need to be filled out in the SAF)
Get here all: Telecommunication Companies Contact Number
#3. How to make a first call from prepaid connection for getting the in connectivity?
For pre active SIM customers can activate the connection by calling 123 and will receive preloaded talk time with 15 days validity.
#4. What is the balance checking process from prepaid and call & control?
You need to dial *124# or dial IVR 123 >2 > 1 to listen main account balance or dial ussd *121*1#
#5. What is pin or PUK code?
- PIN – Personal Identification Number (pin is used to guard against unauthorized use of SIM card.)
- PUK – Personal Unblocking Key (PUK 1 is used to unblock pin 1)
These were the all details with the help of which you can contact and connect with the Banglalink Customer Care Number executive and get all your queries solved. For more details you can also visit their official website.
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