Banglalink Customer Care Number| All Prepaid/Postpaid Contact numbers

Banglalink Customer Care Number

Banglalink is one of the largest telecommunication service providers of Bangladesh. They provide their customers best plans at reasonable cost. Banglalink Customer Care Number and Prepaid/Postpaid Contact numbers have been shared on the page along with the all contact details which will help you in bridging between you and the customer care executive thus resulting in getting your queries solved. Come on let’s move on to the all contact details with the help of which you can contact Banglalink.

Banglalink Customer Care Number

Banglalink contact no – 1911 304111

Banglalink service number – 01911 304121

Banglalink Toll Free Number – +8801911304111

Banglalink 24 hours Helpline Numbers

Dialing no./short code/email Description
121 Free ivr for all Banglalink pre-paid, post-paid and call & control customers. Customer can get various services and service related information from this number.
111 Helpline for all Banglalink pre-paid, post-paid and call & control customers. Customer can talk to a customer care representative.
158 Complaint number for all prepaid & postpaid customers. Customer can launch complaints through this number.
1215 Promotional number for all Banglalink pre-paid & post-paid customers. All promotional information is available here.
175 Contact number for i-top up transaction information (for Banglalink retailers only).
365 Customer service over phone for retailers only.
2727 Yellow pages (for all Banglalink) directory service.

 

Also Check – The Right Way of Filling Online Complaint

Banglalink Customer Care Other Helpline Numbers

Contact Number Description
01911304121 Free ivr for all Banglalink pre-paid, post-paid and call & control customers. Customer can get various services and service related information from this number.
01911304111 Hotline number for information, service & complaints
01912999000 Only for postpaid & sms package information and sales request.
01920000000 Customer service over phone for icon customers only.
01950111111 For all kinds of international roaming related information, services & complaints.
1200 Careline for mobile financial services of subscribers and retailers.
01911304120 Only for mobile financial services related information, services & complaints.

 

Banglalink Customer Care E-Mail Address

Check Here – How to Write a Complaint Email to a Company

Banglalink Headquarters Office Address

Banglalink Digital Communications Ltd, tigers’ den

House no. 4, sw, bir uttam mir shawkat sharak,

gulshan-1, dhaka-1212, Bangladesh

gulshan p.o. box # 0191 and 0199

Some Social Links

  • Facebook –www.facebook.com/banglalinkmela/
  • Youtube – www.youtube.com/banglalinkmela
  • Instagram –www.instagram.com/banglalink.digital/

Frequently Asked Questions (FAQ’s)

#1. What is the charge for sim replacement?
Ans:

Connection type Priyojon category SIM replacement fee
Pre-paid/post-paid/call & control Platinum Tk. 0
Pre-paid/post-paid/call & control Gold/silver Tk. 100
Pre-paid/post-paid/call & control Not registered Tk. 100

Check Here – How to Write a Complaint Email to a Company

#2. What are the documents required for buying new connection?

Ans: The documents required for buying new connection:

  • Duly filled saf (subscription agreement form)
  • 1 copy of passport size photo
  • Biometric verification is mandatory for each new connection by using national id. If you do not have national id then you will be able to purchase your sim only from any Banglalink customer care center through below alternative id:
  1. Passport
  2. Driving license
  3. Birth certificate
  • Identifier is mandatory for purchasing any new subscription. below information required from identifier:
  1. Name
  2. Phone number
  3. National id card (photo id number need to be filled out in the saf).

#3. How to make a first call from prepaid connection for getting the in connectivity?

Ans: For pre active sim customers can activate the connection by calling 123 and will receive preloaded talk time with 15 days validity.

#4. What is the balance checking process from prepaid and call & control?

Ans: You need to dial *124# or dial ivr 123 >2 > 1 to listen main account balance. or dial ussd *121*1#

#5. What is pin or puk code?

Ans: PIN – Personal Identification Number (pin is used to guard against unauthorized use of sim card.)

PUK – Personal Unblocking Key (puk 1 is used to unblock pin 1)

These were the all details with the help of which you can contact and connect with the Banglalink Customer care executive and get all your queries solved. For more details you can also visit their official website.

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