Aetna Customer Service Number | 1800 Toll Free Telephone, Tech Support No

Aetna Customer Service Number

Aetna Customer Service NumberAetna Inc. is a managed health care company based in America. Here’s Aetna Customer Service Number, email address, mailing address and all other contact details. Aetna Customer Service Toll Free Number or Telephone Tech Support No serves as a best means to connect with the executives and resolve your doubts. So, take a look at customer care details by going through the underneath section of this web page.

The company sells traditional and consumer directed health care insurance plans and other services like medical, pharmaceutical, dental, behavioral health etc. Its headquarters are located in 151 Farmington Ave, Hartford, Connecticut, 06105 U.S. To fetch more information, you can connect with the customer care team by dialing Aetna Customer Service Number.

Aetna Customer Service Number

Aetna Customer Service Phone Number

  • Aetna Customer Service Contact Number (To extract Member Services contact information): 1-800-US-AETNA (1-800-872-3862)
  • Accessible between 8:00 am and 6:00 pm ET

Aetna Health Care Professionals Contact Details

Medical and Behavioral Health providers

Aetna Customer Service Number (Call Our Dedicated Contact Center)

1-800-624-0756 – HMO-based and Medicare Advantage plans

1-888-MD-Aetna (1-888-632-3862); all other plans

Aetna Customer Service Number (Pharmacy Management) 1-800-238-6279
Credentialing or re-credentialing status 1-800-353-1232

Dental providers

Aetna Customer Service Number (For all inquiries, call the National Dentists’ Line) 1-800-451-7715

Request Part D pharmacy participation

Independent non-retail pharmacies CVS Health: 1-480-391-4623

Request workers’ compensation, auto injury, First Health participation

Aetna Customer Service Number (For workers’ compensation networks in New York or Texas) 1-800-937-6824
To request participation in Coventry Workers’ Compensation, Coventry Auto Injury, or First Health networks Press Here

For non-participating health care professionals

HMO-based and Medicare Advantage plans 1-800-624-0756
All other plans 1-888-632-3862 (1-888-MD-AETNA)
Prescription drug precertification

1-800-238-6279 (1-800-AETNA-RX) – Medicare Advantage plans and commercial (group) plans

Aetna Customer Service Number

Member Services – HMO

ID cards, Claims & Eligibility Questions, Precertification/Claim Assistance

Plan Sponsor Services/Enrollment Department (Enrollment: New or Termination/ Changes /Questions) Aetna, Inc., 1425 Union Meeting Road, Blue Bell, PA 19422 Ph no: 888-287-4206
Fax: 866-847-4039
Billing/Account Reconciliation Questions Phone: 888-287-4206
Fax: 866-847-4039

Member Services – PPO, Dental, Life, Indemnity, AD&D

ID cards, Claims & Eligibility Questions, Precertification/Claim Assistance 888-802-3862
Claims Mailing Address Aetna, Inc., P O Box 981204, El Paso, TX 79998-1204

Added Benefits

Informed Health® Line 1-800-556-1555
Vision One® Discount Program 1-800-793-8616

Pharmacy Management (APM)

Member/Physician Services 1-800-238-6279 prompt 2
Mail Claims To Aetna Pharmacy Management, PO Box 398106, Minneapolis, MN 55435-8106
Mail Order Drug 1-866-612-3862

Optional Services that you may have purchased through The Company

Life Insurance


Contact The Executives Online

Navinet Users

Request Behavioral Health, Dental And Pharmacy Application

To submit A Feedback About

Aetna Customer Service Number

New Delhi

Indian Health Organisation Pvt. Ltd. 64 Okhla Industrial Estate, Phase – 3, New Delhi – 110020 011-3940 4466
Mumbai Indian Health Organisation Pvt. Ltd. 811, 8th Floor, B wing, Sagar Tech Plaza, Andheri Kurla Road, Saki Naka, Andheri East. – 400072 022-3940 4466
Secunderabad Indian Health Organisation Pvt. Ltd.Ground Floor, Plot No. 32,Street No 1, P G Road,Sindhi Colony, Opp. Tennis Court,Secunderabad-500003 040-27803930/1/2/3/4
Chennai Indian Health Organisation Pvt. Ltd. No 95 F, Shanti Colony Main road, 4th Avenue, Annanagar, Chennai – 600040 044-3940 4466
Kolkata Financial Chronicle Deccan Chronicle Holdings 7th floor, Kankaria Estate Sixth Little Russel Street Kolkata -700071 033-22890676/77
Bangalore Financial Chronicle Deccan Chronicle Holdings No 58, Fifth Floor HM Towers, Brigade Road, Bangalore — 4560025


Regional Address & Helpline Number


112 Robinson Road #09-01, Robinson 112, Singapore 068902 800-110-1951,


London Aetna International 1st Floor 69 Park Lane London Croydon CR9 1BG Surrey United Kingdom +1 866 320 4023,
+44 870 442 2676
Shanghai Huang Pu District Shanghai, China +86 21 6193 6989
United Arab Emirates Dubai Other United Arab Emirates +971 4 438 7500
Tampa Tampa Florida, United States of America Canada and the US (Northwest) United States (Northeast) United States (Southwest) + 1 206 701 8187,
+ 1 212 457 0701 ,+ 1 214 789 7159
Jakarta Jakarta Indonesia +6221 2358 4722
Hong Kong Hong Kong Quarry Bay, Hong Kong

+852 2860 8021

Aetna Medicare Contact Details

Medicare Advantage (Part C) plans
Medicare prescription drug (Part D) plans

Medicare Supplement plans (Medigap) 1-800-345-6022
Coverage – an employer or plan administrator 1-800-307-4830
Mailing address Aetna Inc., P.O. Box 14088, Lexington, Kentucky 40512
Medicare Helpline 1-800-MEDICARE (1-800-633-4227) or TTY: 1-877-486-2048
Social Security Administration

 1-800-772-1213 or TTY: 1-800-325-0778

To Ask About Medicare Coverage You Buy Yourself

Aetna Customer Service Number (Medicare Advantage Plans)

Florida HMO Members 1-855-423-9420
Aetna Customer Service Number (Medicare Rx Plans (PDP)) 1-877-238-6211
Medicare Supplement Plans 1-888-624-6290
To Ask About Medicare Coverage You have through Your employer or plan administrator
Medicare Advantage Plans 1-888-267-2637
Medicare Rx Plans (PDP) 1-800-594-9390
Medicare Supplement Plans


Get Here: Tricks to Directly Call Customer Care

Pharmacy Mailing Address

Pharmacy claims:

Aetna Pharmacy Management

P.O. Box 52444

Phoenix, AZ 85072-2444

Mail-order drug ordering address:

Aetna Rx Home Delivery

P.O. Box 417019

Kansas City, MO 64179-9892

Contact Details: 1-888-RX-AETNA (1-888-792-3862)

Corporate Headquarters

Aetna Inc.

151 Farmington Avenue

Hartford, CT 06156

Phone Number: 1-800-US-AETNA (1-800-872-3862)

Office Address USA

Aetna Inc.

151 Farmington Avenue

Hartford, CT 06156


Some Important Links

Social Profile


About The Company

Aetna is an American health care company that was founded in 1850. It provides a vast range of products and services related to health care such as medical, pharmaceuticals, group life, long term care, dental, behavioral health, disability plans and medical management capabilities.

Company’s headquarter is situated in Hartford, Connecticut, U. S. It issued its first accident policy in 1891 which was purchased by Morgan Bulkeley who was the first president of this firm.

The firm offers the customer care / tech. Support number to give the valuable help to its customers. By the help of toll free numbers clients can call to the helping team of the organization to solve their problem.

On this page we have placed Aetna Customer Service Number, Toll Free No. and Tech Support New No. So extract all the information and connect with the customer care team to get solution of your queries.

Check Out: The Right Way of Filling Online Complaint

Frequently asked questions

1. Do I need a referral to see an orthodontist?

No, a referral is not needed for orthodontic treatment. If you are a member of DMO plan, you are required to meet an orthodontist who participates in the company’s network.

2. I began orthodontic care under another dental plan carrier. I’m now the company’s dental plan member with orthodontic coverage. Do I need to change my orthodontist to one who participates in your plan?

  • No, in such case you are not required to change your orthodontist to one who participates in your plan.
  • However, in case of DMO member, coverage will be determined at the DMO in-network benefit level.

3. I’m switching my dental coverage from another plan to the company. How can I make sure my transition goes smoothly if I am now getting treatment?

In such conditions, send:

From prior dental plan, a pre-treatment estimate

A claim form with your prior plan’s:

  • Explanation of Benefits notice
  • Deductible and copay/coinsurance amounts
  • Maximum coverage amount
  • The amount your prior plan has paid to date

After receiving all the details, the representatives will send you coverage details specific to your plan.

4. How can I contact with the customer care team?

To contact the customer care team, just dial Customer Service Number and resolve your issues.

Press Here>> For More FAQs

Note: This is all about Aetna Customer Service Number, for more details go through the Official Website of the company.

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