Robi Customer Care | Live Chat – Dhaka/Chittagong Helpline Contact Numbers

Robi Customer Care

The information concerning Robi Customer Care number has been specified at this web page. Those who are making use of Robi mobile networking facilities in Bangladesh; they can use Robi customer care contact numbers for support. Robi is the second biggest provider of mobile network services having millions of subscribers.

Robi Axiata Limited is actually a subsidiary of Asian telecom gian i.e. Axiata Group Berhad which is based in Malaysia. In fact, the firm had introduced multiple types of digital services and contributing in social welfare also by providing financial services in rural as well as urban areas.

Robi Customer Care Contact Number

Robi users finding any issues while using Robi mobile network services can instantly take the help from Robi customer care live chat support or through Robi customer care helpline number. Robi contact number and addresses for Dhaka / Chittagong are listed downwards by team members of customer-carenumber.com

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Robi Customer Care Number

Customers who want to get details or want to solve their queries as soon as possible they need to just dial these given customer care numbers. These numbers are provided by the company for listening the complaints especially, so please go through it!!

  • Robi Whatsapp number: 01819000123 Directly text to Robi Whatsapp number 01819000123 (from your Robi number 7 days a week, from 8:00 AM to 12:00 AM)
  • Robi customer care service number: 9887146-52
  • Robi customer care no: 01819 400400

Robi Customer Care helpline Number Information

Customer need to have a look to these helpline numbers for complaining to the company executives. You can call on 24X7 available helpline by calling 123. For more details have a look downwards please!!

Robi 24-Hour Helpline Service 123
For Our IVR-Based Complaint Helpline 158
Robi Customer Service Number For General Information 01819 400400
For Their Corporate Connection Related Query 1819210952-4
For International Roaming Subscribers 01819232477
SMS (From Your Robi Number) 8123

 

Robi 24/7 Customer Support & Assistance Points

Customers are informed that they must check these Robi 24/7 Customer Support Number & Assistance Points for complaint. Here we are presented numbers for Robi contacts and you can also complaint by any other numbers also.

SMS 8123 (from your Robi number) – (Standard SMS charge and VAT applicable)
Call 01819 400400 (from any number)
Fax
  • +88 02 8832503
  • +88 01819234329 – 01819234333

 

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Robi E-Sheba Points Helpline Number

For getting more knowledge related to Robi e-Sheba Points Helpline Number you just need to move your cursor downwards. We are presenting here Robi number (Free of charge IVR based complaint helpline) also.

SMS 8123 (from your Robi number) – (TK 0.50 per SMS and 5% Supplementary Duty (SD) + 15 % VAT on price inclusive of SD applicable)
Robi customer care number 01819 400400 (from any number)
From Robi number (Free of charge IVR based complaint helpline) 158

 

Robi Customer Care Address

If you are searching address of the headquarters of the company then don’t need to go anywhere. Here on this we are providing zone/ district, area and their address in tabular form.

Zone / district Area Robi customer help outlet address
Dhaka Dhanmondi AMM Center, House number 56/A, Road# 3/A 1st Floor, Dhanmondi
Shamoly Adress of Shamoly, Mini WIC 27/2 Mirpur Road
Malibagh Shop# 1, 1st Floor, Property Plaza, 66 New Circular Road, (Opposites to Mouchak Market)
Jatrabari Shop# 1, 1st Floor, Mejbahuddin Villa, 131/1 Sahahid Faruque Shoroni, (Opposite to Nupur Community center)
Mirpur Nishi Plaza Plot #1, Avenue#4, Block – C, Section#6 Mirpur, Dhaka-1212
Basundhar Robi Lounge-Jamuna Future Park Shop:4B-043 & 4C-034, Level-4, Jamuna Future Park Market, 9-ka, Progoti Sarani, Kuril, dhaka
Gulshan Udoy Tower, 57 & 57/A, Uday Tower (Ground Floor) Gulshan Avenue, Gulshan-1, Dhaka-1212
Paltan Rangs Tower, 68 Purana Paltan Ground Floors, Dhaka. (Opposite to Azad Products)
Uttara NZ Center (Ground floor), House 5, road 12, Sector 6, Uttara Model Town, Dhaka
Chittagong Muradpur Ramna Tower (1st  Floor), 36/7, CDA Avenue
Agrabad BM Heights, 1st Floor, 318 Sk. Mujib Road, Agrabad C/A
GEC Atlanta Trade Center-1st Floor, 23/A, MM Ali Road, Goal Pahar Moore, GEC
Comilla Chandina Haji Ali Mansion, 1st Floor, Moharang, Chandina,
Jhautala Robi Sheba, Baitus Salam 223/201, Jhautala
Jhautola Comilla Robi Sheba Baitus Salam, Holding # 223/201, Jhautola
Cox’s Bazar Tekpara Ibrahim Plaza Tekpara (Near Sikdar Mohal), Main Road
Chokoria WIC Jahir Market (besides Brac Bank), Thana Raster Matha, Chiringa, Chokoria
Teknaf Alo Shopping Complex (1st Floor), Shop # 29-33, Guderbill, Teknaf
Noakhali GEC Atlanta Trade Center-1st Floor, 23/A, M. M. Ali Road, Goal Pahar Moore, GEC
Chandpur Shop No-06 (1st Floor), 21/1 Poura Super Market, Mizanur Rahman Chowdhury Road, Chandpur Sadar
Narayanganj Akter Square 68, Bangabandhu Road, 2 No. Rail Gate Narayanganj (Adjacent to Ukil Para Jame Mosque)
Mymensingh 8,R.K.Mission Road (Ground Floor), Mymensingh -2200

 

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Press Here>> Robi Contact Details

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Robi Bangladesh Customer Care Email

If you are not assured by the contacts and you also send mail to this given email address through online mode. This email address is best for those who prefer online working mostly.

Robi Bangladesh Corporate Office Address

We are offering you the address for Bangladesh corporate office of Robi here. You can also reach to this office and directly interact with the locators for acquiring your answer. So what are you waiting for? Go as soon as possible!!

53 Gulshan South Avenue

Gulshan 1, Dhaka 1212, Bangladesh

Automated Call Helpline Instructions

  • Robi Customer Care Number : 9887146-52

For prepaid and postpaid users we are providing some instructions which can assist them better, so please have a look!!

For Postpaid customers

  • For account information (usage, billing and Friends &Family numbers), press 1
  • For information on latest packages, press 2.
  • For information on value added services, press 4.
  • For information on special services for Postpaid connections, press 5.
  • To leave a Voice Message, press 7.
  • For direct assistance from Customer Service Executive, press 0.

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For Prepaid customers

  • For account information (usage, balance and Friends & Family numbers), press 1
  • For information on latest packages, press 2.
  • For information on value added services, press 4.
  • For information on special services for Prepaid connections, press 5.
  • To leave a Voice Message, press 7.
  • For direct assistance from Customer Service Executive, press 0.|| For General Information (through 01819 400400):
  • If you do not have an Robi number, press # (hash).
  • For information on latest packages, press 1.
  • For information on value added services, press 3.
  • For information on special services for Prepaid & Postpaid connections, press 4.
  • For Robi address and contact details, press 5.
  • To leave a Voice Message, press 6.
  • For direct assistance from Customer Service Executive, press 0.

Information (through 01819 400400)

  • Customers can collect the information by following these useful numbers as given here!!
  • If you do not have a Robi number, press # (hash)
  • For information on latest packages, press 1.
  • For information on value added services, press 3.
  • For information on special services for Prepaid & Postpaid connections, press 4.
  • For Robi address and contact details, press 5.
  • To leave a Voice Message, press 6.
  • For direct assistance from Customer Service Executive, press 0.

Robi Social Links

Apart from these above given points you can also go through the social media links for interacting with the customer executives. Here we are presenting Facebook, twitter and online support ids, please check it.

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Frequently Asked Questions

Q 1: Do I need to register to enjoy these special rates?

A 1: Yes, you have to register to enjoy simple & affordable roaming rates in 100 countries. For registration enquiries, contact at Robi customer care number.

Q 2: How do I register for special Roaming offer?

A 2: You can register by dialing *140*10*3#. Registration is free of cost.

Q 3: I am a prepaid customer, will I be able to register and enjoy the special roaming offer?

A 3: This offer is applicable for Robi Roaming customers while staying abroad.

Q 4: How I will be charged for 50MB data pack?

A 4: Once you’re registered for roaming data pack and visit any roaming partner network with data pack option and start using data roaming service you will automatically fall under the category of 50MB data pack for a day and you will be charged Tk 800 for first 50 MB. If you use more than (>) 50MB and less than (<) 100MB you will fall in 2nd slab and you will be charge (Tk 800*2=Tk 1600) and so on.

Q 5: If I register for roaming data pack and do not use data service, will I be charged for Data roaming pack?

A 5: If you register for Roaming data pack and do not use data roaming service you won’t be charged for roaming data pack. Please make sure that your data is turned off from your smartphone so that it doesn’t automatically update apps in the background and utilize unnecessary data.

Q 6: What do I require to have a Robi International Roaming subscription?

A 6: The following requirement needs to be fulfilled to have international roaming subscription:

  • A regular post-paid / pre-paid subscription with IDD facility
  • An International Credit Card with at least 6 months validity in customer’s own Name or Foreign Currency Account
  • Security Deposit applicable for Post-paid customers only (Refundable)
  • 10,000 for Bangladeshi Nationals
  • 50,000 for Foreigners
  • No Security Deposit for Corporate Customer authorizing auto debit facility

Facts To Know About Robi Customer Care Support

Robi Axiata Limited was formed as joint venture between Axiata Group Berhad, of Malaysia, Bharti Airtel Limited, of India and NTT DOCOMO Inc., of Japan. The best thing about this company is that it understands your versatile range of demands for new and innovative products. The main motive of the company is to provide the best customer service in short time period.

This company has the best team which is passionate about the values, principles and the strategic priorities. The workers of this company have the right talent in the right roles enables execution. They want to improves the customer’s experience and delivers breakthrough results. Customers can acquire the best jobs through the current job opportunities and get an insight of the dynamic working culture.

This company is proudly claims to have the widest international roaming service in the market, connecting 385 operators across more than 140 countries. This company has enhanced peoples’ life experience with innovative Value Added Services (VAS). Be it entertainment, education, health, agriculture or any other aspect of human life- Robi’s wide ranging VAS products caters to the needs of everyone in the society.

No doubts, Robi has established a great network and its customer centric data approach and digital services. It has also introduced an initiative called internet4U with corporate responsibility to promote the usage of internet services among the people. The firm is having a good portfolio of digitalized product and services including mobile banking services, m Commerce services and much more. At presently, it has been working towards enabling digitalized life for better future.

Now you will be able to contact and connect with Robi customer Care service executives easily who will assist you in solving your queries. Customer can go through the Official Website also for more updates.

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