Jabong Customer Care Number
Jabong is the largest and highly reliable e-commerce website. To resolve your doubts, we are providing Jabong Customer Care Number. In order to decide on a course of action and keep you updated throughout the process the customer care team works 24×7 via Jabong Customer Care Helpline Phone No. Customers can also chat with the executives by using the company’s email address.
When you file a complaint, you will be addressed by one of the customer service representatives of the company. The Customer Service team of this shopping site is efficient enough to resolve complex issues and complaints by making fair and reasonable decisions.
For its international customers, the company has a separate website – jabongworld.com. The company is set with an objective to sell ethic, western, electronic and such items at an affordable price. You can also get your queries answered by going through the FAQ section of this e-commerce site. So, take a look at Jabong Customer Care Number/ Jabong Toll Free Number the details of which is well placed here.
Jabong Customer Care Number
Jabong Contact Number & Email Address:
- To resolve your doubts, you can drop an email at [email protected] or call the customer care team on Jabong Phone Number- 0124-6128000.
- In case you are still dissatisfied with the resolution provided by the customer care team, you can contact the Customer Service Chief Manager of the company at [email protected]
Jabong.com Official E-mail Address
You can drop Email on E mail address provided here for getting resolutions related to Corporate Sales, Career, Press Relations, and Business Development & Partnerships etc. The chief manager will review the dispute and respond within 1 day.
- Corporate Sales: [email protected]
- Exports: [email protected]
- Business Development & Partnerships: [email protected]
- Career: [email protected]
- Press: [email protected]
Jabong Office Address
In order to get quickest solutions, you can dial Jabong Customer Care Number or visit Jabong Corporate office, the address of which is provided below.
Novarris Fashion Trading Private Limited.
Plot no. 82A,
Sector 18, Gurugram,
Haryana – 122015
Social Media Sites
If you still face any query related to its products, services or policies etc, you can contact Company representatives via social media sites such as Facebook, Twitter, LinkedIn, the link of which are provided underneath.
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Frequently Asked Questions
1. Can I change the mode of refund after raising a refund ret?
No, at present as per the company policy once the customer entered by type of refund mode, it cannot be changed. For more info, just dial Jabong Customer Care Number.
2. How can I place an order?
To place an order, follow the below given steps.
- Go to the official site and from there select the items that you want to buy.
- After selecting the item, check the expected delivery date and time.
- After that hit on the “Check Delivery Details” link in order to check if COD service is available or not, by entering your PIN code. Also enter your details such as contact number, your email address, your residential address etc.
- Now you have to create your account by registering or you can also do it by entering your email address.
- Now enter your Voucher/Discount coupon codes as applicable.
- Now again check the final price of item and shipping charges (if any) and select one of the payment options which are given there.
- At last hit on the “Submit” button.
3. How can I return a product?
In case of you are not satisfied with the product that you had ordered and want to return it. You can follow the below given steps.
- Sign in to your account from the official website.
- Hit on the “Select My Order” section.
- Now select “Order Details “tab against the order that you wish to return.
- At last hit on “Return” button.
4. When I return my order, will I get refund for cod charges as well?
No, the company does not provide this facility.COD charges are non-refundable convenience fee. For more detailed information dial Jabong Customer Care Number.
5. How long will the refund process take?
The refund process normally takes 2 working days. But in some of the cases the refund receipt depends on the mode of the payment that you had chosen. Some of the refund scheduled times are given below.
|Payment Method||Refund Receipt Time|
|Jabong Voucher||2 business days|
|Bank Transfer/NEFT||4 business days|
|Debit Card||5-7 business days|
|Credit Card||5-7 business days|
|Wallet||7 business days|
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6. What is the exchange process & how soon can I expect the exchanged product?
The Company provides 3 types of exchange processes.
- Door Step QC. In this case the company’s field executive will be there to pick up the product from your address within 5-7 working days from the day you raised the exchange ret. Field executive will make a quality check of the product at your door step.
- Product Pick Up. Once your product is QC passed, the filed executive will pick up your product from your door step.
- New Product Dispatch. Your new order will be dispatched within 24 hours.
7. Is exchange available in my area?
Keep in mind that at present the company provides its exchange facility at those locations only where the logistics team can go for the pickups. For more information just dial Jabong Customer Care Number the details of which is given above.
8. How do I exchange a product?
In order to exchange your products, follow the below given steps.
- Firstly sign in to your account from the official website.
- Hit on the “My Order” tab and from their select your order.
- Now hit on “Order Details” tab which was present in front of the product that you want to exchange.
- At last hit on the “Exchange” button.
9. Is there any hidden charges for exchange?
The Company’s exchange service is absolutely fee of cost. The customer can enjoy this facility on any of the product up to 15 days of the product delivery. For more detail, dial Jabong Customer Care Number.
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About The Company
Jabong is an e-commerce site which was established in 2012. In July, 2016 Flipkart became successful in acquiring through its unit Myntra for about $70 Million. Within a short span of time, it gave stiff competition to its competitors.
Millions of customers are purchasing its product from different parts of country. Within few years, its products demand keep on rising in males, female and kids section. It offers footwear, apparel, jewellery, mobile phones, computers, computer accessories and many more products to a wide variety of customers.
The main motto of this company is to achieve the highest level of “Customer Satisfaction” by offering excellent services. You can go through official website of this company and make a choice in selecting wide variety of products. It follows both an inventory model and a managed marketplace model so as to deal with production and sales.
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This online shopping has been ranked among the top 25 trusted online brands in India according to the Brand Trust Report. So customers who want to acquire any knowledge or have any issues regarding its services then you can call the customer care executives through the numbers given in this page.
Customers who want to exchange/returns then kindly contact with its toll free support no for easy assistance. Complaint resolution process of this company is fast and efficient that it ensure resolution of each and every problem within time.
You are free to call on Jabong Customer Care Number so as to get quick solutions of your queries. To get more detailed information related to its products or services, you should visit its official site.
Note: This is all about Jabong Customer Care Number. For more detailed information, stay connected with us through our web portal or you may also visit the Official Website.
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