Jabong Customer Care Number | Toll Free Exchange/Returns Enquiry Number

Jabong Customer Care Number

If you are facing any problem regarding the Jabong services, then you can connect to the care executive by dialing the Jabong Customer Care Number given on this page. Here we have provided you Jabong Toll Free Exchange /Returns Numbers along with the Jabong Enquiry Number.

Jabong Customer Care Number

This Page Includes:

CEO Sanjeev Mohanty
Owner Flipkart
Founded 2012
Motto Be You
Founders Praveen Sinha, Arun Chandra Mohan, Lakshmi Potluri


Jabong Customer Care Number

Contact Number Email
0124-6128000 [email protected]


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Jabong Track Order via SMS

  • Send OS (space) (last five digits of your order number) to 9949933333.

Jabong Office Address

Novarris Fashion Trading Private Limited.

Plot no. 82A, Sector 18, Gurgaon,

Haryana – 122015

Jabong Email Links

Enquiry Email
Corporate Sales [email protected]
Business Development & Partnerships [email protected]
Careers [email protected]
Press Relations [email protected]
Customer Service Chief Manager [email protected]


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Jabong Social Media Sites

Facebook facebook.com/myjabong/
Twitter twitter.com/myjabong
LinkedIn linkedin.com/company/jabong
YouTube youtube.com/user/JabongIndia
Google Plus plus.google.com/+Jabong


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How Do I Place An Order?

To place an order, follow the below given steps:

  • Go to the official site and from there select the items that you want to buy.
  • After selecting the item, check the expected delivery date and time.
  • After that hit on the “Check Delivery Details” link in order to check if COD service is available or not, by entering your PIN code. Also enter your details such as contact number, your email address, your residential address etc.
  • Now you have to create your account by registering or you can also do it by entering your email address.
  • Now enter your Voucher/Discount coupon codes as applicable.
  • Now again check the final price of item and shipping charges (if any) and select one  of the payment options which are given there.
  • At last hit on the “Submit” button.


How Do I Return A Product?

In case of you are not satisfied with the product that you had ordered and want to return it. You can follow the below given steps:

  • Sign in to your account from the official website.
  • Hit on the “Select My Order” section.
  • Now select “Order Details “tab against the order that you wish to return.
  • At last hit on “Return” button.


Can I Change The Mode Of Refund After Raising A Refund Request?

No, at present as per the company policy once the customer entered by type of refund mode, it cannot be changed.


When I Return My Order, Will I Get Refund For COD Charges As Well?

No, the company does not provide this facility.COD charges are non-refundable convenience fee.


How Long Will The Refund Process Take?

The refund process normally takes 2 working days. But in some of the cases the refund receipt depends on the mode of the payment that you had chosen. Some of the refund scheduled times are given below:

Payment Method Refund Receipt Time
Jabong Voucher 2 business days
Bank Transfer/NEFT 4 business days
Debit Card 5-7 business days
Credit Card 5-7 business days
Wallet 7 business days


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What Is The Exchange Process & How Soon Can I Expect The Exchanged Product?

The company provides 3 types of exchange processes:

  • Door Step QC: In this case the company’s field executive will be there to pick up the product from your address within 5-7 working days from the day you raised the exchange request. Field executive will make a quality check of the product at your door step.
  • Product Pick Up: Once your product is QC passed, the filed executive will pick up your product from your door step.
  • New Product Dispatch: Your new order will be dispatched within 24 hours.


How Do I Exchange A Product?

In order to exchange your products, follow the below given steps:

  • Firstly sign in to your account from the official website.
  • Hit on the “My Order” tab and from their select your order.
  • Now hit on “Order Details” tab which was present in front of the product that you want to exchange.
  • At last hit on the “Exchange” button.


Is Exchange Available In My Area?

Keep in mind that at present the company provides its exchange facility at those locations only where the logistics team can go for the pickups.


Any Hidden Charges For Exchange I Should Know About?

The company’s exchange service is absolutely fee of cost. The customer can enjoy this facility on any of the product up to 15 days of the product delivery.


It is an e-commerce site which was founded in the year 2012. The company provides branded products to its customers through an online facility. Here the customers can visit to the official website of the company and can select the products from a wide that was given there with 100+ brands and can get them at their door step. At present the company is dealing with the fashion needs of men, women and kids accessories which include footwear, apparel, jewellery, mobile phones, computers, computer accessories and many more. The company has made an environment where the customers can freely buy the products and if they are not satisfied with it they can easily make a return or exchange of it. The Company’s Customer Care is the best of the facility that the company has which provides the service to select from the broader selection of products, makes its customers to buy the products with superior experience and provide on time delivery service.

To get more Information related to Jabong visit www.jabong.com

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