PayUMoney Customer Care Number | Toll Free, Complaints Phone No, Email

PayUMoney Customer Care Number

It is an India based online e-Wallet service providing company. If you have any difficulty regarding to it, you can connect to them by using PayUMoney Customer Care Number. Here we are providing PayUMoney Toll Free Customer Care Number, PayUMoney Complaints Phone Number and PayUMoney Email Address for you, so that you can easily connect to the care executive.

PayUMoney Customer Care Number

This Page Includes

PayUMoney Customer Care Number

Location Contact Number
Gurgaon, Headquarters 0124-6624826
Mumbai 0124-6624826
Bengaluru 0124-6624826


PayUMoney Head Office Address

Address Contact Number
4th Floor, Pearl Tower, Plot No 51 Institutional Area, Sector 32, Gurgaon: 122001 0124-6624801


Check Here – How to Write a Complaint Email to a Company

PayUMoney Regional Office Sales Support Number

Location Address Sales Contact Number
Mumbai Unit No: 701 (P), A-Wing, Eureka Towers, Building No: 7, Mind Space, Malad (W), Mumbai : 400064 022-61642600
Bengaluru KVD Towers, Floor 2, # 7/3, Old Madras Road, Indira  Nagar, Bengaluru-560038 080 42842323 / 01


Payumoney Social Networking Sites

Google Plus


Also Check – The Right Way of Filling Online Complaint


What Are Payumoney Points? Where Can I Buy Them?

It is facility provided by the company that provides its customers to earn points in each of the transitions made by them. The customers can use these points in the reward catalog or can easily convert them into their wallet. Keep in mind that you should have minimum of Rs.1000 points in order to convert your points into wallet cash.


I Am Unable To Use My Points/ View Points On Payment?

Customers can only redeemed their points through the “rewards catalog” link.


I Received My Refund Into My Wallet. I Want It Back In My Source?

Your refunds can be transferred into your bank account. To do so follow the below given steps:

  • Go to the official of the company and login to your account.
  • Then select the “Customer Dashboard” tab.
  • Hit on the “PayUmoney Wallet’ icon which was present on the left side of the page.
  • Now hit on ‘Refund’ option which was present on the right under the transaction summary.
  • Your refunded amount will reflect in the source (card/bank account) within 3-5 working days (excluding Saturday, Sunday and bank holidays).


How Can I Transfer Funds From My Wallet To Beneficiary Bank Account?

To do so follow the below given steps:

  • Visit to the official site of the company and log in to your account.
  • Hit on the “PayUmoney Wallet’ icon which was present on the left side of the page.
  • Now select “Transfer to Bank” icon present on the top right of the page.
  • Now enter the payee details and proceed for verification to register a beneficiary.
  • After the Payee is registered successfully’ select the “payee” tab from the drop down menu.
  • Now enter the amount that you want to transfer and hit on “OK” TAB.
  • Remember that you need to have minimum Rs.500 in your wallet to transfer it to your bank account.


I Am Unable To Transfer Money, From My Wallet To Bank Account?

Keep in mind that the money that you have in your wallet, can be transferred into bank account only after 7 days and the minimum transfer limit is Rs.500.The company charge a meager processing fee of 2.5% for transferring money to bank account and this charge is not applicable when you move your refunds from wallet to source.


I Have Not Received My Refunds. What Should I Do?

Refunds into your bank account usually take 3-5 business days. To check the status of your refund into wallet follows these steps:

  • Login to your account from the company’s official site.
  • Now go to the dashboard tab and hit on it to access further.
  • Now hit on the ‘Payumoney wallet’ option that was present on the left side of the page.
  • From here check your refunds in the transaction list.


I Have Forgotten My Password. What Should I Do?

In that case follow the below given steps:

  • Visit to the official site of the company.
  • From there hit on “Login” tab.
  • Now hit on “forgot password” link and enter your email ID. You will receive a password on the registered mobile number in order to recover your account.


It is an application that was developed by the “Pay U” company, with a motive to create a safe and secure ecosystem that will enable the people to make or receive payments and bringing convenience and trust through continuous innovation technologies. “Pay U” basically an flagship company of Naspers group which has  a $25 Billion internet and media conglomerate listed on London and Johannesburg stock exchanges.

The company serves more than 4000 merchants including leading e-commerce companies like Goibibo, Rechargeitnow, Jabong, Snapdeal, Bookmyshow, Ferns n Petals, Tradus, Travelyaari, Zomato Groupon India etc. It has a partnership with all major nationalised and cooperative banks such as ICICI Bank, HDFC, Axis, Yes Bank, Union, Corporation, Citi bank, SBI, Bank of Maharashtra, Central Bank, Canara Bank, ING Vysya and many other more. The company comprises with a team of well qualified, dynamic and hard working professionals in which the top management are seasoned professionals with rich experience in payments, internet, investment banking, telecom and finance domains.

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