1MG Customer Care
1MG is a well know ecommerce portal famed for medicine supply. With the help of 1MG Customer Care you can buy medicines and health care products. By using 1MG Customer Care Toll Free Help Contact No you can access customer care services, available 24×7. Whether you are residing in Delhi or Mumbai or in some other city, you can contact the customer care team and resolve your queries.
From here, get to know about 1MG Customer Care Number of New Delhi, Mumbai, Gurgaon, Bangalore, Noida, Hyderabad, Ghaziabad, Chennai, Pune, Faridabad, Chandigarh, Indore, Agra, Ahmedabad, Allahabad, Ambala, Amritsar, Aurangabad, Bareilly, Chennai, Dehradun, Jaipur, Ludhiana, Meerut, Lucknow, Kolkata and others.
1MG Customer Care Number
1MG Customer Care Phone Number & Email
- 1MG Customer Care Contact Number: 0124-4166666 (Open 8 AM – 8 PM, Monday – Saturday. 8 AM – 5 PM Sunday.)
- 1MG Customer Care Email Address: [email protected] (to mail prescriptions and order requests)
- 1MG Customer Care Email ID: [email protected] (to send feedback or to ask a query)
1MG Head Office Address
Opposite Motorola Building,
MG Road, Sector 14, Gurgaon,
Haryana 122001, India
About The Company
1mg is a leading e-commerce health care company. Its headquarters are located in Gurgaon, Haryana. Prashant Tandon, Gaurav Agarwal and Vikas Chauhan are the key people who have given their special contribution in the development of this company.
1mg Technologies Private Limited was founded in the year 2012. It deals in online supply of medicines, medicine appointments and diagnostic test booking. To fetch more information, just dial 1MG Customer Care Number/ 1MG Customer Service Helpline Number.
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Frequently Asked Questions
1. Is the company a pharmacy?
No, with the help of this, you can connect to the partnered pharmacy closer to your location that can meet your order. The company only partner with verified pharmacies, which work with registered pharmacists.
2. Will I need the original prescription at time of delivery?
On the basis of government rules and regulations, patient must possess original prescription at the time of delivery. So you must keep the original prescription with you when the delivery personnel come to visit your location.
3. Why do the prices of medicine vary?
Because of geographical location, distribution and government regulations, prices of medicines differ. To know about the latest medicine prices, you may visit the company’s official website and grab all relevant information.
4. Why are there multiple pages for the same medicine?
This is because the same medicine is made in different strength which is usually indicated by salt weight. Also, the medicines are enfolded in different packs, indicating frequency of usage.
5. How can I report an error in the medicine information page?
To report an error, you need to press on the “Report error” link which is placed on any product page and then send the correct details to the executives of the company.
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6. Can I just buy another medicine listed as substitute?
If in case your prescription lists the salt names instead of a brand name, you can easily buy other substitutes.
7. Where can I check my order status?
After making an online order, you will receive SMS & Email about your order. By visiting the order history section, you can also track your order. If however, there is any delay or change in your order, you’ll be informed by the customer care team.
8. What is your cancellation policy?
You can cancel your order till we ship it. Orders once shipped cannot be cancelled.
9. Can I also order through E-mails?
Yes, by sending the list of medicines, your full address, contact number and valid prescription to [email protected] you can easily order through email.
10. How can I pursue partnerships & business development opportunities with 1mg?
For this, kindly contact the customer care representatives at [email protected]
Note: This is all the key info concerning 1MG Customer Care Number. For more details, go through the Official Website of the company.
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