MTNL Customer Care Number | Mobile/Broadband Toll Free Complaint Number

MTNL Customer Care Number

Choosing the best and affordable service is the main purpose of every Individual. Thereby MTNL is the network which provides its users the best of the services along with the MTNL Customer Care Number from where you can easily get a help regarding all your queries. It is a company that provides various types of services including the service of Mobile/ Broadband.

MTNL Customer Care Number

If you have any issue related to the services you can directly connect to the care executive by dialing the MTNL Mobile/Broadband Toll Free Complaint Number. Select your regions numbers as MTNL provides its services in the cities of the New Delhi and Mumbai, and connect to the care executive of the company by dialing the below listed Care Numbers.

This Page Includes:

MTNL Customer Care Number (Landline/ Broadband /Mobile) (Mumbai)

Common Service Number(Landline / Broadband / Mobile) 1130
Landline 1500 or 22221500 or 1800 22 1500
Wired Broadband 1504 0r 22221504 or 1800 22 8844
Mobile (Prepaid & Postpaid) 1503 or 22221503 or 9869012345
IN Services 1800 22 1500


MTNL Other Services Support Numbers (Mumbai)

Fault Booking  (Landline & Broadband) 198
Fault Booking (Leased Circuit) 12676 , 22652225
Changed Number Announcement 1951 (for all languages)
Directory Enquiry 197
STD code enquiry Service 1582
Public Grievance Service 1509
Know your Landline/Broadband unpaid Bill Amount 1660(Toll free) or Dial 022-22192120(From All Operators)
Know your Landline/Broadband unpaid Bill Amount through SMS Send SMS Bill < Landline No > to 51001


Check Here – How to Write a Complaint Email to a Company

MTNL Mumbai SMS Support

  • Send SMS on 9969108108
Type of complaint / enquiry SMS Text
Landline Bill Enquiry BILL XXXXXXXX
Landline Complaint Booking LLCOM XXXXXXXX
Broadband Complaint Booking BBCOM XXXXXXXX
Landline Complaint Tracking LLFTR XXXXXXXX
Broadband Complaint Tracking BBFTR XXXXXXXX
FTTH Complaint Tracking FTFTR XXXXXXXX


Note: XXXXXXXX is your Landline / Broadband / FTTH number.

MTNL Corporate Office Address

Address Contact Number
5th Floor, Mahanagar Doorsanchar Sadan, 9, CGO Complex, Lodhi Road, New Delhi 110003 011 . 24310212/24320051


Also Check – The Right Way of Filling Online Complaint

MTNL Mumbai Customer Service Center Number

Name Address Contact Number
South Zone
Colaba Telephone Bhavan, Near Strand Cinema, Mumbai, 400 005 22047500, 22875733
Cuffe Parade Near G.D. Somani School, Grd flr. Cuffe Parade Tel. Exch. G D Somani Marg, Cuffe parade, Mumbai, 400 005 22152829, 22166655
Cooperage Cooperage Tele. Exch. Bldg., Grd. Flr., Mumbai, 400 021 22841047
Fountain Ground Floor, Fountain I ,Tele Exchange Bldg, Mumbai- 400001 22630111
Mint Road OPP. Kabutar Khana, Fort, Mumbai, 400 001 22695090, 22695089
Central Zone
Gamdevi Gamdevi Tel. Exch bldg. Nana Chowk , Mumbai, 400 007 23810111
Mandvi Mandvi Tel Exch. Bldg, Mohammed Ali Rd , Mumbai, 400 003 23460111
Mazgaon Mazgaon Tel Exch. Bldg. Sheth Motishah Lane , Mazgaon , Mumbai, 400 010 23790111, 23740111
Malabar Hill Malabar Hill Tel Exch. Bldg , A.G. Bell Marg, Mumbai, 400 006 23610111
Cumbala Hill Cumbala Hill Tel.Exch. Dr.G.D.Deshmukh Marg, Mumbai, 400 026 23536300, 23522055
North Zone
Shivaji Park Shivaji Park Tel Exch Bldg., Anant Patil Rd Dadar ,Mumbai, 400 028 24442434
Sion Sion Tel Exch Bldg., Gr. flr, near Champaklal Indl. Estate , Sion Koliwada Rd, Mumbai, 400 022 24044499
Currey Road Currey Road Tel Exch Bldg, Gr. flr., Currey Road , Mumbai, 400 012 24711514 24717898
Matunga Tele Galary Matunga Telephone Exchange Building, Dr. B.R. Ambeddkar Marg, Matunga (East), Mumbai, 400 019 24046204 24046206
Adarsh Nagar Adarsh Nagar Tel Exch, Grd Fl Prabhadevi Mumbai 400 030 24305337, 24306243
Bandra Bandra Tele. Exch. Bandra Recl. Bandra Mummbai, 400050 26406500
Andheri Andheri Tele. Exch. Lallubhai Park, Andheri-E Mummbai, 400 058 26282112, 26232121
Jogeshwari Jogeshwari Tele. Exch. S.V. Rd., Jogeshwari-W, Mumbai, 400 102 26781734, 26780111
Bandra Kurla Complex Bandra Kurla Complex (BKC) Telephone Exchange, CST Road, Kurla, Mummbai 400 098 26524904, 26503222
Juhu Danda Juhu Danda Tele. Exch. Juhu Rd. Santacruz (W), Mumbai 400 049 26600111, 26601088
Marol Maroshi Marol Maroshi Tele. Exch. Marol Naka Mumbai, 400059 29205328, 29204477
Marol MIDC Marol Tele. Exch. MIDC Andheri (E), Mumbai, 400093 28211221
Darpan Darpan Tele. Exch. Off Ahdheri Kurla Road, Andheri (E), Mumbai, 400 093 26849010, 26831200
Saki-Vihar Saki vihar Tele. Exch. Tunga Village, Saki Vihar Road, Mumbai, 400 072 28472121, 28572245
Seepz Seepz SDF-5 Unit 132 Andheri (E), Mumbai, 400 096 28291000, 28292215
Goregaon Goregaon Tele. Exch. S.V. Rd., Goregaon-(W) Mumbai 28758000, 28758999
Bhayandar Bhayandar Tele. Exch. Railway Phatak Road Bhayander (E) 401 101 28180111 , 28146633
Mira Road Mira Rd. Tele. Exch. Sheetal Nagar, Mira Rd. (E), Mumbai, 401 107 28116000 ,28125200
Dahisar Dahisar Tele. Exch. Dahisar Check Naka, Dahisar (E), Mumbai,400 068 28971700 , 28963380
Borivali Borivali Tele. Exch. S. V Rd, Mumbai, Borivili (W), 400 092 28911781 , 28931133
Kandivali Kandivali Tele. Exch. S.V. Road, Kandivili (W), Mumbai, 400 067 28650802 , 28613310
Charkop Charkop Tele.Exch. Road No-5,Charkop Bus Depot Charkop (W) Mumbai, 400 067 28692122 , 28680029
Malad Malad Tele. Exch. S.V. Rd. Malad(W), Mumbai, 400 064 28819011 , 28442022
Maneklal New maneklal estate, LBS Marg, Ghatkopar 25140111, 25002200
Nityanand Nagar Tel.Exch.bldg,Andheri Link road,Nr Noori Mazjid Ghatkopar 25002240, 25002200
Powai Powai Tele Exch. Gandhi Nagar, Powai, Mumbai 400 083 25783362, 25782581
Hiranandani Tel. Exch, CETTM complex, Hiranandani, Powai 25700101
Chembur Chembur Tele Exch, Chembur Naka, Mumbai, 400 071 25220111, 25287900
Ashish Chamber Ashish Chamber,1st flr, R.C. Marg, Chembur, Mumbai, 400 074 25540111, 25540070
HAarai (CSC-I & II) Charai Exch.,Mauli Mandal Road, Thane (W), 400 061 25349790, 25330111, 2534 9712
Naupada Old Tel. Exch. Building, Gokhale Rd Naupada, Thane(W), 400 602 25411356 25391421
Panchpakhadi Panchpakhadi Tel. Exch., Uthalsar Naka, Panchpakhadi, Thane(W), 400 601 25471500, 25471064
Mumbra Mumbra Tel. Exch., MEK Comp. Opp. Fire Brigade, Mumbra, 400 0612 25466969, 25466565
Wagle Wagle Estate Tel. Exch., Rd.16, Nr. Fire Brigade, Thane(W), 400 604 25811200, 25802841
Mulund Mulund Tel. Exch., P &T Colony, Malaviya Rd., Mulund (W). Mumbai, 400 080 25600000, 25910404
Navi Mumbai
Panvel Panvel Tel. Exch.,Panvel, Navi Mumbai, 410 026 27862020, 27480111
Rabale Rabale Tel. Exch.,Thane  Belapur Rd., Rabale, Navi Mumbai, 400 071 27642121
Nerul Nerul Tel. Exch., Opp. Nerul Railway Station, Nerul, Navi Mumbai, 400 076 27714787
Vashi CSC Vashi Tel. Exch.,Opp Vashi Bus Depot, Vashi, Navi Mumbai 400 073 27806070
Vashi – Sector 7 Vashi RSU, Sector-7, Vashi, Navi Mumbai, 400 073 27821100
CBD Belapur New Belapur Tele. Exch. Bldg., Sec.11, Opp. Rly. Stn. Navi Mumbai, 400 614 27564949
Uran Uran Tel. Exch., Nr. MIDC office, ONGC Rd., Uran, Navi Mumbai, 400 702 27222500, 27222000
Kalamboli Kalamboli Tel. Exch., Nr. Steel market, Kalamboli, Navi Mumbai, 410 218 27420111
Koper Khairane Opp.bus depot, Sector 6, Abhyuday Bank, Navi Mumbai, 400 709 27540111
Khargar Sector -21, Khargar, 410 210 27745050, 27748080, 27740111
New Panvel Sector 5/A New Panvel Tel Exch Bldg 400 614 27490111
Sanpada Sanpada Tel Exch Bldg Sector-10 Jui Nagar, Navi Mumbai 27752300


MTNL Mumbai Appellate Authority Care Number

Services By General Query Number Complaints / Request (Toll Free) Number
Mobile 698690 12345 1503
Landline 1800 22 1500(Toll Free) 1500
Broad Band 1800 22 1504(Toll Free) 1504
CDMA 022-2222 1502 1502
FTTH 1800 22 1505 1505
Leased Line 022-2207 2690 12676


Also Read – MTNL Delhi Customer Care Number

MTNL Delhi Toll Free Number

Type of Service Toll free Consumer care Number General Information Number
Basic                198 1500
Internet /Broad




MTNL is known as the “Mahanagar Telephone Nigam Limited” which is a Telecommunication Service provider company base in India. MTNL was established in the year 1986 an is owned by the Government Of India with its headquarter situated New Delhi, which is the capital of India. It is termed as a Parent company of the “Mahanagar Telephone Mauritius Limited”, which is providing services like Fixed-line, mobile telephony, wired and wireless broadband, dial-up internet, IPTV, digital television in the metro cities of New Delhi and Mumbai.

Earlier MTNL was emerged as a collaboration of MTNL-STPI IT Services Limited, Millennium Telecom Limited (MTL) and BSNL – MTNL Merger Plans. MTNL provides its services in the cities of Mumbai, New Delhi in India and in the Mauritius in Africa. MTNL has got one of its subsidiaries which were termed as “Mahanagar Telephone Mauritius Limited (MTML)”which was located in the “Mauritius in Africa”. Its shares are listed in the National Stock Exchange under its official symbol NSE.

The company provides various types of services which includes  wired and wireless broadband, Fixed line, Fibre-to-the-home, digital television, mobile telephony, dial-up internet, IPTV etc. As a use of the Mobile and Internet have become a need of time and is necessary for each and every individuals as well as for commercial users. Thereby during the year 2008, MTNL has launched its 3G services for mobile and broadband users with a name of “MTNL 3G Jadoo”. By this service the users enjoy various services such as video calling facilities, Mobile broadband and Mobile TV services.

At present MTNL has an authorized capital of Rs. 800 crores and has a share capital of Rs. 630 crores which was divided as one share of Rs. 10. Around 56.25% equity shares of the company are held by the President of India  and by his Nominees and appox.of 43.75% shares belongs to Financial Institutions, Banks, Mutual Funds and others including individual investors. It has been a partner of the Common Wealth Games (CWG) during the year 2010.This partnership was made in order to meet the broadcast and telecommunication services required at the event.

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