ICICI Prudential Customer Care Number
ICICI Prudential Life Insurance Company Ltd is one of the best life insurance service providers in India. Customers can ask for any sort of claims or can even extract life insurance policy detail by calling on ICICI Prudential Customer Care Number.
ICICI Prudential Customer Care Toll Free Number/ ICICI Prudential Phone No is available 24 hours and 7 days week to help the customers resolving their doubts and issues. The company offers various means by which the customers can contact the expert team members if ICICI Prudential and get perfect solutions to their queries.
Find from here, ICICI Prudential Contact Number, ICICI Prudential Helpline Number, email address, ICICI Prudential SMS Support Number, IRDAI Contact Details, Official Website, Ombudsman details, important links, some generally asked questions, social sites and a brief description about the company and its products.
ICICI Prudential Customer Care Number
ICICI Prudential Customer Care Contact Number
- ICICI Prudential Customer Care Phone Number: 1860 266 7766*
- ICICI Prudential 24X7 Customer Care Helpline Number For NRI Customers: 91 22 6193 0777* open 24×7 (except national holidays), 1860 266 7766*
- ICICI Prudential Customer Care Email Address: [email protected] (For Group Customer), [email protected] (For existing Customers & NRI), [email protected] (Only For NRI)
- Official website: iciciprulife.com
Important Information Concerning ICICI Prudential Customer Care Number
- *Call charges apply
- Please do not use any country code prefix (e.g. +91)
- Call Center Timings: 10:00 A.M. to 7:00 P.M., Monday to Saturday (except national holidays)
ICICI Prudential Email Id
If you are not satisfied with the customer care team on call, you can convey your issues through the below placed email address of the company.
|ICICI Prudential Customer Care Email Id||[email protected] (Contact Person – Vice President Ms. Ashwini Bondale),|
|ICICI Prudential Email Address If You Are Unsatisfied With the solutions provided by the Vice President||[email protected] (Contact Person – Senior Grievance Redressal and Compliance Officer Mr. Deepak Kinger)|
|Email Address For any other queries regarding your online application||[email protected] (Do mention your 10 digit application number in the subject line)|
Check Out Toll Free Number: ICICI Customer Care Number
ICICI Prudential Customer Services By SMS
Customer can send the message in the pre-defined formats mentioned below, to the ICICI Prudential Customer Care Number that is “56767”:
ICICI Prudential Customer Care Number For Financial Services:
|Request ECS redebit towards bounce payment||SMS – PAY <PolicyNumber>|
|Opt for Ibank direct debit||SMS – DEBIT <PolicyNumber>|
|Opt for ECS facility||SMS – ECS <PolicyNumber>|
|Get policy fund value||SMS – NAV <PolicyNumber>|
ICICI Prudential Customer Care Number For Claim Regarding:
|Address claim query||SMS – I claim <PolicyNumber>|
ICICI Prudential Customer Care Number For Edit Information:
|Register mobile number||SMS – REG <PolicyNumber> <DateOfBirth>|
|Register email address||SMS – EREG <EmailAddress> <PolicyNumber> <DateOfBirth>|
|Register PAN||SMS – PANC <PolicyNumber> <PANnumber>|
Check Out: ICICI Home Loan Customer Care Number
ICICI Prudential Customer Care Number For Policy Details:
|Revive lapsed policy||SMS – REVIVE|
ICICI Prudential Customer Care Number For Assistance:
|Get payment assistance||SMS – Assist <PolicyNumber>|
|Get VAM call back||SMS – Select|
|Request advisor to contact||SMS – Advisor|
|Avail cheque pick up||SMS – COLLECT <PolicyNumber>|
|Get a list of SMS Helpline Alerts available||SMS – SRV|
ICICI Prudential Customer Care Number For Product and Feedback:
|Get product information||SMS – MOR|
|Capture positive feedback||SMS – Happy|
|Capture actionable feedback||SMS – Unhappy|
Get Enquiry Number: ICICI Credit Card Customer Care Number
ICICI Prudential Customer Care
ICICI Prudential Life Insurance Customer Care Mailing Address
To submit your written grievance, you can post it to:
ICICI Prudential Life Insurance Co. Ltd.,
1089 Appasaheb Marathe Marg,
Prabhadevi, Mumbai 400025
IRDAI ICICI Prudential Grievance Cell Contact Details
|ICICI Prudential Customer Care
Toll Free Number IRDAI
|ICICI Prudential Life Insurance
Email Address IRDAI
|To Register Your Complaint
|IRDAI Mailing Address||Consumer Affairs Department
Insurance Regulatory and
Development Authority of India,
Sy.No.115/1, Financial District,
Hyderabad – 500 032.
Follow ICICI Prudential On:
About The Company
ICICI Prudential Life Insurance Company Ltd. is basically a Life Insurance company which is based in India. It is private company which was founded in the year 2000 on 12th December. Its Headquarter is situated in Mumbai, India.
The company is basically a Joint Venture between ICICI Bank and Prudential plc, (which is a British Multinational Life Insurance company which provides financial services with it’s headquarter based in London.
It is ranked as the 1stamong all the private sector Insurance Company in India. The company has began its services after getting approval from IRDAI, under the guidance ship of Mr.Sandeep Bakhshi, who was the Managing Director and CEO of the company at that time.
Know Here: ICICI Lombard Customer Care Number
Frequently Asked Questions
1) What Is The Claim Process Of ICICI Prudential Life Insurance?
The Company covers the Claim Process in 3 basic steps:
- Claim Reporting: In this reporting of claim takes place. The customers can report the claim via online, at branches, central office, via SMS, e-mail or through call centre as per your convenience.
- Claim Processing: Here the special claim care team will going to access the claims. They will also inform the customer if any further document is required to.
- Claim Settlement: If your claim request is approved by the claim care team, the claim will be settled within 12 working days.
2) How Do I Report A Claim?
In order to report your claim follow any of the below given methods:
- Visit the claims section of the Official website for online claim intimation.
- Call at 24 x 7 Claim Care number – “1860 266 7766”
- Visit your nearest ICICI Prudential Life Insurance branch.
- E-mail us at [email protected]
- SMS ‘ICLAIM<space>Policy No’ to 56767
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3) How Much Time Does It Take To Settle A Claim?
Once the claim request is approved and the claim care executive get all the required documents, the claim will be settled in 12 working days. In some of the cases such as the time limit is given as follows:
|Time Around Time||IRDAI Mandated Timeline|
|Raising Claim Requirements||15 Days|
|Non-Early cases (cases where
the claim is made after 3
years of taking the policy)
|Early cases (cases where the
claim is made within 3 years
of taking the policy)
4) How Will I Receive The Claim Amount?
The customer will receive the Claim amount by two methods:
- Cheque Payments: A cheque will be drawn from ICICI Bank which will be sent to you at the address mentioned in the intimation form or statement that you provided at the time of filling The Claim Form. But in non-serviceable areas, the cheque is sent to a local branch with an instruction to forward it to the mentioned address.
- Electronic Clearing Service: In this service you need to submit the ECS instructions along with a cancelled cheque, and the claim amount will be transferred directly to your bank account.
To get more details regarding ICICI Prudential visit the Official Website or call on ICICI Prudential Life Insurance Customer Care Number.
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