ICICI Prudential Life Insurance Customer Care – Toll Free Number | Advice/Claims

ICICI Prudential Life Insurance Customer Care

ICICI prudential life insurance corporation is prominent organization which is highly known for life insurance services. Customers can make use of insurance service by calling on ICICI Prudential Life Insurance Customer Care number.

The corporation has a team of professionalized customer care executives who will listen to the queries of their clients and will redress them in an effective manner.ICICI prudential life insurance customer care toll free number is accessible 24 hours in support of their customers.

Customer Care Number Of ICICI Prudential Life Insurance

In addition to this, you may also have an option to take advice regarding the latest services through its customer care email support ids. The team of customer-carenumber.com has designed this page in such a way which is consisting of all the reliable details for contacting on ICICI prudential life insurance customer care phone number.

Check Here – ICICI Customer Care

ICICI Prudential Life Insurance Customer Care Number

ICICI Prudential Contact Number

  • ICICI Prudential Contact Number: 1860 266 7766
  • ICICI Prudential 24X7 Helpline Number For NRI Customers: 91 22 6193 0777

ICICI Prudential Customer Care hours

ICICI Prudential Life Insurance Customer Care hours: 10:00 A.M. to 7:00 P.M., Monday to Saturday (except national holidays)

Also Check – ICICI Credit Card Customer Care Number

ICICI Prudential Customer Care Number

ICICI Prudential Email Id

If you are not satisfied with the customer care team on call, you can convey your issues through the below placed email address of the company.

ICICI Prudential Customer Care Email Id [email protected] (Contact Person – Vice President Ms. Ashwini Bondale)
ICICI Prudential Email Address If You Are Unsatisfied With the solutions provided by the Vice President [email protected] (Contact Person – Senior Grievance Redressal and Compliance Officer Mr. Deepak Kinger)
Email Address For any other queries regarding your online application [email protected] (Do mention your 10 digit application number in the subject line)

 

Get Details – How to Write a Complaint Email to a Company

ICICI Prudential Customer Services by SMS

Customer can send the message in the pre-defined formats mentioned below, to the ICICI Prudential Customer Care Number that is “56767”

ICICI Prudential Customer Care Number For Financial Services

Service Method
Request ECS redebit towards bounce payment SMS – PAY <PolicyNumber>
Opt for Ibank direct debit SMS – DEBIT <PolicyNumber>
Opt for ECS facility SMS – ECS <PolicyNumber>
Get policy fund value SMS – NAV <PolicyNumber>

 

ICICI Prudential Customer Care Number For Claim Regarding

Service Method
Address claim query SMS – I claim <PolicyNumber>

 

ICICI Prudential Customer Care For Edit Information

Service Method
Register mobile number SMS – REG <PolicyNumber><DateOfBirth>
Register email address SMS – EREG <EmailAddress><PolicyNumber><DateOfBirth>
Register PAN SMS – PANC <PolicyNumber><PANnumber>

 

Know About – ICICI Bank Debit Card Customer Care

ICICI Prudential Life Insurance Customer Care For Policy Details

Service Method
Revive lapsed policy SMS – REVIVE

 

ICICI Prudential Customer Care Number For Assistance

Service Method
Get payment assistance SMS – Assist <PolicyNumber>
Get VAM call back SMS – Select
Request advisor to contact SMS – Advisor
Avail cheque pick up SMS – COLLECT <PolicyNumber>
Get a list of SMS Helpline Alerts available SMS – SRV

 

ICICI Prudential Customer Care Number For Product and Feedback

Service Method
Get product information SMS – MOR
Capture positive feedback SMS – Happy
Capture actionable feedback SMS – Unhappy

 

Check Now – ICICI Direct Customer Care

ICICI Prudential Life Insurance Customer Care Mailing Address

To submit your written grievance, you can post it to:

ICICI Prudential Life Insurance Co. Ltd

1089 Appasaheb Marathe Marg,

Prabhadevi, Mumbai 400025

IRDAI ICICI Prudential Grievance Cell Contact Details

Services ICICI Prudential Life Insurance Customer care number
ICICI Prudential life insurance
Toll Free Number IRDAI
155255
ICICI Prudential Life Insurance Email Address IRDAI [email protected]
IRDAI Mailing Address Consumer Affairs Department Insurance Regulatory and Development Authority of India, Sy.No.115/1, Financial District, Nanakramguda, Gachibowli, Hyderabad – 500 032.

 

To Claim Care You can also report your claim by writing to below stated address

1st Floor, C wing, Office No. 115, 116, 117,

BSEL Tech Park,

Opp. Vashi Station, Sector 30, Vashi,

Navi Mumbai – 400706

Also CheckICICI Home Loan Customer Care

Send a Fax

Fax us pre-authorization from on 1800-103-4778 to report cashless hospitalization claim (this mode is only available for network hospitals).

ICICI Prudential Life Insurance Customer Care email support

ICICI Prudential Customer Care Email Address

Press Here To Register Your Complaints

Press Here To Track Your Application

Follow ICICI Prudential On social links!

Frequently Asked Questions

1) What Is The Claim Process Of ICICI Prudential Life Insurance?

The Company covers the Claim Process in 3 basic steps:

  • Claim Reporting: In this reporting of claim takes place. The customers can report the claim via online, at branches, central office, via SMS, e-mail or through call centre as per your convenience.
  • Claim Processing: Here the special claim care team will going to access the claims. They will also inform the customer if any further document is required to.
  • Claim Settlement: If your claim request is approved by the claim care team, the claim will be settled within 12 working days.

The customer care team of firm will definitely assist you through ICICI Prudential Life Insurance Customer Care number support.

2) How Do I Report A Claim?

In order to report your claims, follow any of the below given methods:

  • Visit the claims section of the Official website for online claim intimation.
  • Call at  24 x 7 ICICI prudential life insurance Claim Care number – “1860 266 7766”
  • Visit your nearest ICICI Prudential Life Insurance branch.
  • E-mail us at [email protected]
  • SMS ‘ICLAIM<space>Policy No’ to 56767

3) How Much Time Does It Take To Settle A Claim?

Once the claim request is approved and the claim care executive gets all the required documents, the claim will be settled in 12 working days. In some of the cases such as the time limit is given as follows:

Time  Around Time IRDAI Mandated Timeline
Raising Claim Requirements 15 Days
Non-Early cases (cases where the claim is made after 3 years of taking the policy) 30 Days
Early cases (cases where the claim is made within 3 years of taking the policy) 180 Days

 

4) How Will I Receive The Claim Amount?

The customer will receive the Claim amount by two methods:

  • Cheque Payments: A cheque will be drawn from ICICI Bank which will be sent to you at the address mentioned in the intimation form or statement that you provided at the time of filling The Claim Form. But in non-serviceable areas, the cheque is sent to a local branch with an instruction to forward it to the mentioned address.
  • Electronic Clearing Service: In this service you need to submit the ECS instructions along with a cancelled cheque, and the claim amount will be transferred directly to your bank account.

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About ICICI Prudential Life Insurance Corporation

ICICI Prudential Life Insurance Company Ltd. is basically a Life Insurance company which is based in India. It is private company which was founded in the year 2000 on 12th December. Its Headquarter is situated in Mumbai, India.

The company is basically a Joint Venture between ICICI Bank and Prudential PLC, (which is a British Multinational Life Insurance company which provides a financial service with it does headquarter based in London. You can also grab the chance to avail the brilliant life insurance services by just calling on ICICI prudential life insurance customer care no.

It is ranked as the 1stamong all the private sector Insurance Company in India. The company has begun its services after getting approval from IRDAI, under the guidance ship of Mr. Sandeep Bakhshi, who was the Managing Director and CEO of the company at that time.

To get more details regarding ICICI Prudential visit the Official Website or call on ICICI Prudential Life Insurance Customer Care Number.

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