CESC Customer Care Number | Tensions Helpline, Nearest Offices Phone Number

CESC Customer Care Number

CESC Customer Care Number are given here to connect you with CESC Executives. In this page we also are providing you CESC Tensions Helpline Numbers, CESC Nearest Offices Phone Number, by which you can easily connect with the company helpline executive to solve your problems.

CESC Customer Care Number

This Page Include:

CESC Customer Care Number

Services Contact Number
High Tension Helpline 2225 9156 / 2225 9157
Low Tension Helpline 1860 500 1912 / 4403 1912 / 1912


CESC Information Regarding Head Office

Contact Number 22256040-49
Email Address [email protected]
Corporate Identity Number L31901WB1978PLC031411



CESC Limited, CESC House

Chowringhee Square

Kolkata – 70000

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CESC District Wise Offices Numbers

Name of Regional Office Address Phone no
Calcutta South 6, Mandeville Gardens Calcutta 700 019 2485 6100
North Suburban 32, B.T. Road, Kamarhati  Calcutta 700 058 2553 7581 / 85
Northern 226 A & B, APC Road Calcutta 700 004 2555 9815 / 8
Calcutta North
Calcutta Central Eastern Building, 15,Chowringhee Square Calcutta 700 069 2231 9150 / 5
South West P18, Taratolla Road Calcutta 700 088 2420 5000
West Suburban
Howrah 433/1, G.T. Road (North) Howrah 711 101 2666 9161 / 9162 / 9143
Sera pore 1, G.T. Road, Mahesh, Serampore Hooghly-712 202 2662 3453


CESC Cash Office North Suburban Regional numbers:

Nam of the office Address Contact Number
North Suburban Regional 32, Barrackpore Trunk Road Kolkata 700 058 25538248
Belghoria 1, Feeder Road Kolkata – 700 056 25533094
Garulia Garulia Main Road, Shyamnagar Dist 24 Paganas (North), PIN – 743133 25616936
Birati Ranibala Apartment, 21/24, M.B. Road, Kalabagan, Mahajati Nagar, Kolkata-700 051. 25147979


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CESC Central Regional Office Numbers:

Name of Regional Office Address Contact Number
Central Regional 67, Bentinck Street, Kolkata – 700 069. 22127598
Barabazar 90/7A Mahatma Gandhi Road (Opp.GraceCinemaHall) Kolkata 700 009 22571006
Mission Row 4, R. N. Mukherjee Road Kolkata 700 001 22435681
Beleghata 20, Hem Chandra Naskar Road Kolkata 700 010 23700841


CESC Howrah Regional Offices Numbers:

Name of Regional Office Address Contact Number
Howrah Regional 433/1, Grand Trunk Road (North) Howrah 71110 26668519
Serampore (Mahesh) 1, Grand Trunk Road, Mahesh Hooghly-712202 26621895
Serampore (Kalitala) 57/A/2/1, Grand Trunk Road Serampore Hooghly 712201 26521965
Sibpur 170, Grand Trunk Road (South) 26426681
Howrah Central 269/4, Mahendra Bhattacharyya Road Ghoshpara, Howrah  711104 26674575


CESC South Regional Offices Numbers:

Name  of the Office Address Contact number
South Regional 6, Mandeville Gardens Kolkata 700 019 24405175
Jadavpore Block F, CIT Market, Jadavpore  Central Road (CIT Scheme XCVII), Kolkata 700 032 24723698
Rashbehari Connector 196/1,Rajdanga, Nabapally, Rashbehari Connector, Kolkata700107 24418383
Rashbehari 174, Shyama Prasad Mukherjee  Road

Kolkata 700 026



CESC South West Regional Offices Address:

Name  of the Office Address Contact number
South West Regional P-18, Taratolla Road Kolkata 700 019 24014758
Behala 743, Diamond Harbour Road Kolkata – 700 008 24479885
Budge Budge 41/2, Ashutosh Mukherjee Road, Budge Budge, Dist – 24 Paganas (South), Kolkata 700137 24701503
Garden Reach 28, Garden Reach Road Kolkata 700 024 24692227
Khiddirpore 122/C, Karl Marx Sarani Kolkata 700 023 24597156
Maheshtala Budge Budge Trunk Road, Benir Pool, P.O.  Maheshtala, Dist 24Parganas (South) Pin 700141 24926933


CESC Social Networking Sites

Facebook facebook.com/CESCLtd
Twitter twitter.com/CESCLimited
Youtube youtube.com/channel/UCsnqh4mqvvhuaFq9Nb06isA


How Can I Pay Online?

To pay via online process, follow the steps given below:

  • Firstly, visit the corporate website of the CESC.
  • From there select the “Quick Bill Pay “Link.
  • Then select the mode of payment and hit on “o.k.” button.

What Are The Modes Of Online Payment?

The customer can pay by using Net Banking, Credit Card or Debit Card, ECS & RTGS/ NEFT.

What If Payable Amount Is Debited / Charged From My Bank Account / Card Twice?

In the case you are charged of double payment, do the following steps:

  • Confirm with your bank or card issuing authority in due time, if there may be some extra payment amount.
  • In the case of extra payment, the money will be adjusted in the other unpaid bills.

What Is The Normal Reading Span For Monthly Meter Reading?

The authority has fixed the time of Meter Reading between 28 days to 32 days from the last reading date.

Why Does A Consumer Receive Rental/Average Bill When His/Her Meter Was Read By CESC? 

It happens in the case when the meter reading meter reading noted is at variance with the past recorded pattern of consumption, and that the same will be kept under observation. Hence a Meter Rental/Average Bill will be tendered.

Are The Tariff Slab And Government Duty Adjustments Given In Case Of A Consolidated Bill?

Yes, the proper adjustment takes place in case of consolidated bills, the proper adjustment and government duty are given in such cases.

If The Bill Is Paid Twice How Will The Same Be Adjusted / Refunded?

The company has a proper computerized machine. In case of double payment the machine will automatically adjust the payment in subsequent bills.

How Can I Correct My Address And Spelling Of My Name?

To change the address or the spelling of your name you should file an application mentioning the consumer number which you can get easily from latest bill along with that also attest the supporting documents such as your Adhar Card, Or any other Identity Proof including your photo.

Know About – Xbox Customer Service Phone Number

CESC refers to “Calcutta Electric Supply Corporation. It is basically an Conglomerate Industry, which is situated in Kolkata. It was founded as the Kolkata-based flagship company by R.P. Sanjiv Goenka Group.

It is basically an Electricity an generation plant and a sole distribution company which serve nearly 567 square Kilometer of area. The company is headed by the Kolkata Municipal Corporation, which serves the parts of Howrah, Hooghly, 24 Parganas (North) and some 24 Parganas (South). All together the company basically serves the 3.0 million consumers which include domestic, Industrial and some of the Commercial users too.

For more details regarding CESC visit www.cesc.co.in.

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