DSTV Call Centre Number | DSTV (MultiChoice) Helpline No – Service/Contact

DSTV Call Centre Number

DSTV Call Centre NumberDigital Satellite Television is MultiChoice’s (a video entertainment and internet company) digital satellite TV service in Sub-Saharan Africa. DSTV Call Centre Number is shared for you so that you can get help regarding various services related of this company.

Multichoice DSTV Call Center Contact No/DSTV Customer Service Helpline Number will assist you in resolving your doubts and connect with the company in a better way. To the MultiChoice subscribers the company offers a bunch of entertainment, sport, documentaries, news & commerce, movies, lifestyle & culture, children, music, religion and consumer channels.

The service center representatives of this company are available to render world-class services to the customers. So, if you are facing any doubts, you just need to connect with DSTV South Africa Customer Care Toll Free NumberDSTV Call Centre Number and all your queries will be resolved within few minutes. For more information scroll down the page!!

Highlights Of The Page:

  • DSTV South Africa Customer Care
  • DSTV South Africa Address
  • DSTV South Africa Email Address
  • DSTV South Africa Office Address
  • Frequently Asked Questions

DSTV Call Centre Number

Type Public
Industry Pay television
Headquarters Ferndale, Randburg, South Africa
Area served Sub-Saharan Africa (Africa excluding North Africa)
Products Direct Broadcast Satellite
Services Television
Owners Multichoice
Website www.DStv.com


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DSTV Call Centre Number:

Customers can get the solution of their queries by calling on DSTV South Africa Customer Care Number that is 0839003788. Customers can call on DSTV South Africa Customer Care Number from 07:00 to 23:00. You can also dial the costumer service number according to your zone.

Places DSTV Call Centre Number
Johannesburg  (011) 289 2222
Pretoria  (012) 422 2222
Durban  (031) 710 2222
Cape Town  (021) 508 2222
Port Elizabeth  (041) 395 2222
Bloemfontein  (051) 503 2222


DSTV South Africa Address:

Check out the registered head office of this company and get to know more about it. You can also clear all your doubts by reaching the respective address besides calling on DSTV Call Centre Number.

Zone Address
Umhlanga The Glass House, 309 Umhlanga Rocks Drive, Umhlanga Rocks
Durban Sky Towers, 275 Anton Lembede Street, Durban Central
Centurion Lakeside Building A, First floor, Gordon Hood Road
Randburg Cnr Oak and Grove Street, Ferndale, Randburg

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DSTV South Africa Email Address:

We are providing email address for the customers who prefer to use online mode for resolving their queries. You can also send your feedback on the respective.

Email Address: [email protected]

DSTV South Africa Office Address:

Here you can acquire the details related to office address. If you are not satisfied with the service providers on call, you can also visit the below presented address and get the solution. You can also use the respective DSTV South Africa Customer toll free number/ DSTV Call Centre Number to get more details.

251 Oak Avenue,

Ferndale, Randburg,

2194, South Africa

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  1. How do l link or unlink my smartcard online?

If you want to link and unlink your smartcard, first of all, logon to your Connect Profile, then select Subscriptions, from there you can easily link and unlink your smartcard.


  1. How can I manually upgrade my decoder software?

If your decoder software is up-to-date you can reboot your decoder and permit it fifteen minutes to pick up the new channels.


  1. How can I upgrade my decoder software manually?
Decoder Steps to Upgrade it Manually
Explora Settings > User Preferences > General > Download latest software
HD Decoder (4U & 4S) Settings > User Preferences > General > Download latest software
Pace 865 (2P) Menu > Advanced Options > DSD Upgrade > “Red button”
Pace 850 (4P) Menu > Advanced Options > DSD Upgrade > “Red button”
UEC 4828 (2U) Menu > Advanced Options > DSD Upgrade > “Red button”

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  1. Can I login using my mobile number as my username?

Yes you can easily login using your mobile number if you have registered it.


  1. What happens if I rent the wrong movie?

The company encourages its’ customers to double check their movie selection before they commit payment.


  1. What will happen if I make the payment and do not receive my movie? 

If in case you make the payment and no not receive the movie, you can try again and the company will not charged any amount for it.

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  1. The mobile number associated with my account is not mine, why is this?

At the time your account was created this was the mobile number captured, if in case the mobile number associated with your account is not yours, just give the call centre agent your new valid mobile number to update your account. For more information, just dial DSTV Call Centre Number.


  1. I can’t remember the email address or mobile number I registered with, how do I get it?

Well, in this case you just need to call the DSTV South Africa customer service number or DSTV South Africa Customer Care agent and you’ll get the details regarding your registered phone number or email address.

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  1. I never received my reset password link, why is this?

Make sure the email address or mobile number you have entered is correct.


  1. Why is it saying my mobile number doesn’t exist when trying to reset my password?

Make sure that your mobile number is captured against your Connect profile; check this on the company’s website.

Note: To know more detailed information about DSTV South Africa Customer Care No/ DSTV Call Centre Number. For more updated details regarding DSTV South Africa toll free number or DSTV South Africa Customer Care, you can visit the official website

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