Hermes Customer Service Number | Parcel Tracking, Shipping Phone No/Chat

Hermes Customer Service Number

Hermes Customer Service NumberHermes Group is the company which delivers your parcel at your home, so if anyone wants to get the Hermes Customer Service Number, must get all contact details through this page. Customers who have any query related to Hermes Parcel Tracking service or Shipping service may surely interact through below provided Hermes Customer care Phone Number.  Hermes always ensures greater customer satisfaction by providing best service to their users. Thus, this company provides customer care service through Hermes Email address and Hermes social networking profiles. So if one is unable to contact through Hermes Customer care number, they may contact through any other medium. Customers may explore via social profiles through chat mode or may connect through voice calling by using Hermes Service Phone No. So for connecting to Hermes parcel delivery company you may scroll down the below structured page and get Hermes Customer Service Number or other contact details.

This page includes:

  • Hermes Customer Service Number
  • Hermes Social Networking Sites
Type GmbH
Industry Courier
Headquarters Hamburg, Germany
Area served United Kingdom, Italy, Austria, Germany, China, Russia
Key people Marc Dessing
Chief Operating Officer
Products Parcel delivery


Hermes Customer Service Number

Customers are required to call on 033 0333 6556

Operating time: From Monday to Friday 9 a.m. to 6 p.m, Thursday from 9 a.m. to 7 p.m and Saturday from 10 a.m. to 6 p.m.

Hermes Customer Care Number

  • 0871 246 1583
  • 0330 333 6556
  • 0843 902 0754
  • 0844 272 7672
  • 0844 306 9180
  • 0844 850 8571
  • 0871 876 9482
  • 0870 183 0627
  • 0871 976 0372

Hermes Customer Care Email Id:

[email protected]

Official website:

Check Here – How to Write a Complaint Email to a Company

Hermes Social Networking Sites

Google plus
You tube


Also Check – The Right Way of Filling Online Complaint


Question: How can I contact myHermes?

Answer: If you want to contact Hermes you may do it through email or webchat or if you want to get details related to any queries so one can contact the advisors between 8am-8pm Monday to Friday and 8am-6pm on weekends.


Question: How can I contact my courier?

Answer: You didn’t get the contact details of the courier due to data protection laws but on your behalf company will contact to the courier.


Question: How do I track my parcel?

Answer: In case if you are sender:

You need to do is to sign in to Hermes account and switch on to the ‘Your Shipments’ link. Now hit on search tool box to locate your parcel and to seeing the live tracking onscreen.

In case if you are recipient:

You are provided with a 16 digit tracking number, so that you can check your parcel progress by using the ‘Track a parcel’ link. Using it is very simple, you are just required to put number and in the text box and press at “GO.”


Question: How much does it cost to send a parcel?

Answer: Parcel Shop prices in case if the parcel is small or medium.

Small parcel has no one dimension bigger than 45cm length, 35cm width & 16cm height.

Weight (kg) Parcel price
Less than 2kg small* £2.29 £2.75
Less than 2kg £3.29 £3.95
2 to 5kg £4.96 £5.95
5 to 10kg £6.63 £7.95
10 to 15kg £8.29 £9.95
Signed for £0.67 £0.80
Remote deliveries £1.67 £2.00


Courier collection prices for the small or medium parcels-

Weight (kg) Parcel price
Less than 2kg small* £2.58 £3.10
Less than 2kg £3.58 £4.30
2 to 5kg £5.25 £6.30
5 to 10kg £6.92 £8.30
10 to 15kg £8.58 £10.30
Signed for £0.67 £0.80
Remote deliveries £1.67 £2.00


Question: I am having problems viewing eBay shipments?

Answer: If you are facing problem to see your Ebay parcels from myHermes website, It may means that you account is not authorized to access your eBay account. To make it access all you need to do is unlink your account first that link it again in “Import parcels” page. You are required to go to “Import parcels” and hit on log icon in the eBay panel page. After this, you must choose ‘Unlink Account’ from the menu. Then you will get the message to confirm that account has been unlinked.

Now to get link again your eBay account, you have to select “Get started” and then follow up the instructions provided there.

About Hermès

myHermes is an agency which was constituted in the year 2009. The main purpose to launch this agency is to satisfy the customer’s need for convenient and affordable parcel delivery while sitting at the home. In that case, one is only required to send a parcel and it is reached there and you have no need to go anywhere. Hermes Group headquarters is located in Hamburg, Germany but it operates its service also in Austria, Italy, China, Russia and United Kingdom.

In two days, its provide service to myHermes Parcel Shops, nationwide and in just three days your delivery parcel will be available at your doorstep in affordable alternative as compare to other carriers. As it is providing best service to its user thus it’s become one of the leading online delivery solutions for anyone. It is also the official partner of the Bundesliga form 2013 and in 2014 it signed an agreement with Payzone in respect to launch 1,000 myHermes Parcel Shops there.

Since the launch of myHermes, the expanded growth of its company was increased rapidly. There were more than 3,500 Parcel Shops in the UK and in June 2012 it is operating its service over 4,500 locations in the local supermarkets, petrol stations and shopping centers. It is working seven days a week typically from 8am to 8pm for making it ideal for sending personal and business parcels.

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