CIBIL Frequently Asked Questions | CIBIL or Credit Score FAQs

CIBIL Frequently Asked Questions

Individuals, who want to know more about the Credit score or facing any query to calculate it, can check CIBIL Frequently Asked Questions. CIBIL or Credit Score FAQs are listed questions and answers, all supposed to be commonly asked by individuals. The following CIBIL FAQs can assist you to understand your Credit Score and Report. After acquiring the entire details concerning CIBIL or Credit Score, you can easily maintain credit record.  

At the time of calculation of CIBIL or credit score, various questions arises in mind of Individuals and CIBIL FAQs is the best solution for them. CIBIL has several drawbacks for instance, an individual with a CIBIL score of 750 pays the same rate of interest as another with a CIBIL score of 850 since loan eligibility is largely based on the income of an individual. Listed below some CIBIL Frequently Asked Questions with their appropriate answers for more details!!

CIBIL Frequently Asked Questions

Individuals can acquire the details of CIBIL FAQs and read the Frequently Asked Questions by scrolling down this page. The following question and answers can assist you to acknowledge the entire details of CIBIL or Credit Score, so what are you waiting for? Go ahead as soon as possible!!

Question 1.Do you know about CIBIL?

Credit Information Bureau of India Limited (CIBIL) founded in the year of 2000 for collecting the record of an individual’s loans and credit cards. Consumer bureau and commercial bureau are the two main divisions, ISO 27001:2005 certified in which CIBIL is divided. CIBIL’s technical partners are TransUnion International and Dun and Bradstreet.

Consumer Bureau>> launched in 2004>>260 million records

Commercial Bureau>> launched in 2006>>12 million records

Question 2. Tell something about CIBIL Score?

CIBIL Score is decided on the basis of the creditworthiness of individuals. The information listed on your credit report includes several variables that CIBIL uses to set your credit score. CIBIL score, therefore, reflects the extent of the probability of a default. Bank and Financial Institutions present the credit history of the Individuals on a monthly basis.

Do You Know? How To Check CIBIL Score Using Pan Card

Question 3.Do you know what do high and low credit score determine?

A high CIBIL credit score signifies less probability of a default. In other side, A low CIBIL credit score reflects high probability of a default.

Question 4. Check the way of getting CIBIL Score?

  • Log on to the official website of CIBIL.
  • Now hit the ‘know your score’ tab to get a personalized credit score.
  • Fill an online form by entering the requisite details such as name, date of birth, income, identity proof, address and phone number, in addition to the loans taken by you.
  • Following payment of a certain sum, you will have to submit authentication details which include questions based on your credit history.
  • After authentication, your credit score will be emailed to you.

Question 5.Will checking your score have negative ramification?

Individuals must check their CIBIL Score once a year according to the experts. The practice is often considered a ‘soft inquiry’ as opposed to credit card issuers asking CIBIL for your score, known as a ‘hard inquiry’ (mentioned in the ‘enquiry section’ of your report). Individuals applying for a loan with various banks at the same time are informed that it will be result in hard inquiries which may have a negative impact on your score.

Question6.Will opting for a credit card decreases my score?

There is no reason to unduly worry if you have zero outstanding balance on your old credit card. Individuals having credit card with a clear payment history are informed that it will not reflect your responsible credit behaviour but also keep your utilization rate low, which impacts your score positively.

Question7. Is zilch credit means a Good CIBIL Score?

Individuals who avoid loans like the plague, hoping that their CIBIL score will then be perfect. Nothing can be farther from the truth. If you do not borrow, you do not have a credit history and, therefore, no credit bureau can assign a score. Consequently, you might find it difficult to get a loan. Timely repayments are of seminal importance to ensure that your score remains above 750.

Question8. Who issues Credit rating and credit score?

There are three bureaus, issues Credit rating and credit score named Experian Credit Information Co. of India Pvt. Ltd, Equifax Credit Information Services Pvt. Ltd and CRIF High Mark Credit Information Services Pvt. Ltd. besides from CIBIL. All bureaus have their own scoring patterns, your score may vary. Nevertheless, if you have a good CIBIL score, you will get favorable scores by others too.

Question 9. Do late payments and high utilization of credit limits have a negative effect on your score?

Individuals are informed that if they missed payments of their loan over the years, your credit score would be negatively affected. A higher utilization pattern equals to more repayments and negatively affects your score.

Question 10.  Do personal or unsecured loans affect your score?

More number of personal (unsecured) loans would also affect the score negatively since such loans have a high rate of interest compared to car or home loans and, therefore, more likely to result in defaults.

Check Out: Why CIBIL Score Is Important?

Question11. Tell something about the situation if you are ‘credit hungry?’

Individuals urgent need of moolah and applied for credit from several lenders, impacts negatively on your score since lenders will then be wary to issue a fresh loan while evaluating your creditworthiness.

Question12. How can I improve my credit Score?

  • Timely payment of EMIs results in a clean credit history.
  • Make full payments on your credit card instead of the minimum payment. If all else fails, try to make the minimum payment.
  • A credit card debt is known as revolving credit which helps build a good credit score faster (provided payments are made on a regular basis) compared to a loan.
  • If your utilization of credit limit has been low, it will have a positive effect on your score.
  • Prompt repayments help boost your score.
  • Reviewing your credit history regularly helps you gauge your financial health.

Question 13. What’s the way of correcting errors in your CIBIL Report?

Reserve Bank of India made it essential to conform to an individual’s desire to access his or her credit report for Banks. Individuals can ask for the control number of your credit report in condition of bank declines a credit card or loan application. You can contact CIBIL at [email protected] and communicate details of errors in the report.

Look Out: Factors That Can Affect Your CIBIL Score

Question 14. Get the details of Control Number?

A nine digit unique number that helps CIBIL track your credit report is control number and it’s generated if and when banks access your credit report.

Question 15. I have closed all my accounts on time with the bank and have NOC. Why is it still showing as outstanding on my report?

If the same information has not been provided to CIBIL by the concerned Credit Institution (CI), it may be still reflecting in your credit report. You can raise a dispute with CIBIL and team will update you with the response from the CI. As consequence of Credit Information Companies (Regulation) Act of 2005, the bureau can’t modify any information in the database without confirmation from the concerned Credit Institution. If you have received a confirmation from the Credit Institution about the submission of revised data to CIBIL, you can check its updated status by clicking here.

Question 16. What are a Credit Score and a Credit Information Report (CIR)?

A Credit Score or the CIBIL Score is a three-digit numeric summary of your credit history. The score is derived using the credit history found in the CIR. A CIR is an individual’s credit payment history across loan types and credit institutions over a period of time. A CIR does not contain details of your savings, investments or fixed deposits.

Question 17. How do I check details of my account number and member name mentioned in my CIR?

To check account number or member details you can purchase your CIBIL Score and CIR. In this report, you can acquire entire details of your credit history across various lenders and products, enabling you to check all the aforesaid information.

Question 18. How do I read my CIR?

Credit Information Report has detailed information on the credit you have availed, such as home loan, automobile loan, credit card, personal loan, overdraft facilities. You can download the Understand Your CIR document for your ready reference. You can also watch a tutorial which will explain the various details of CIR. Listed below the key sections of the CIR, let’s have a look!!


CIBIL or Credit Score is calculated on the basis of your credit behavior as reflected in the ‘Accounts’ and ‘Enquiries’ section of your CIR, ranges between 300 – 900. A score above 700 is generally considered good.

Personal Information

It contains your name, date of birth, gender and identification numbers such as PAN, passport number, voter’s number

Contact Information

Address and telephone numbers are provided in this section, up to 4 addresses are present!!

Employment Information

Monthly or annual income details as reported by the Members (Banks and Financial institutions).

Account Information

Account information contains the details of credit facilities including name of lenders, type of credit facilities (home, auto, personal, overdraft, etc.), account numbers, ownership details, date opened, date of last payment, loan amount, current balance and a month on month record (of up to 3 years) of your payments.

Enquiry Information

Every time you apply for a loan or credit card, the respective Bank or financial institution accesses your CIR. The system makes a note of this in your credit history and the same is referred as “Enquiries”

Question 19. I have an add-on credit card. Why are the details reflecting on my account when I am not liable to pay?

Primary card holder is responsible for payments for charges incurred on both the primary and add-on credit card. Any default made in payments shall reflect in CIR of both the primary and add-on card holder.

Check Here: What Is Credit Rating Or Credit Score?

Question 20. Why are the loans for which I am a guarantor showing up on my report?

They provide Banks and Financial institutions ask for a guarantor for certain loans as a means of security for the loan amount. A guarantor on any form of loan is equally responsible to ensure the repayment of the loan.

Hence, the guarantor provides a guarantee to the lender that he will honor the obligation in case the principal applicant is unable to do so. Any default on the payment of the loan by the principal applicant, will affect your Credit Score as well.

Final Words!!

Individuals can collect detail of CIBIL Frequently Asked Questions and CIBIL or Credit Score FAQ’s directly by pressing this Official Link also. Apart from it, you can connect with our portal also by pressing CTRL + D or subscribing our free email service also.

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