HSBC Customer Care – Toll Free 24*7 Number, FAQs | 1860 NetBanking – Helpline

HSBC Customer Care

Call on HSBC customer care toll free number for enquires about its superior bank products. As HSBC is one of the largest service providers of financial services. In case you need to ask about NetBanking services, you may do so through HSBC customer care helpline number.

The main objective of organization is to deals in multiple kinds of banking services such as retail banking, global banking, wealth management, commercial and many others. All your FAQs will be solved out by the HSBC helpline team through HSBC toll free number 1860 266 2667

HSBC Customer Care Number

  • HSBC Customer Care toll free number: 1860 266 2667

HSBC Customer Service Toll Free Number

Resident Customers HSBC customer care 24×7 number ( within India)
HSBC premier customer service telephone number (Toll Free) 1800 266 3456 or 1800 103 4722
HSBC advance customer care number (Toll Free) 1800 267 3456 or 1800 102 2208
Personal Banking 1860 266 2667 or 1860 500 2255
HSBC customer support number for Credit Cards 1860 108 7788 or 1860 500 2277
Corporate Cards (Toll Free) 1800 419 2266 or 1800 102 6922
HSBC bank customer care number for Business Banking# 1800 103 2666 or 1800 419 2288 or 1800 103 2667

 

Check Here – HSBC Credit Card Customer Care

 

HSBC Customer Service number outside India

Resident Customers HSBC premier customer service number ( from overseas)
HSBC premier customer service telephone number (Toll Free) 040 – 67173406 / 080 – 49089636
HSBC advance customer care number (Toll Free) 040 – 67173404 / 080 – 49089634
Personal Banking 040 – 67173401 / 080 – 49089631
HSBC customer support number for Credit Cards 040 – 67173402 / 080 – 49089632
Corporate Cards (Toll Free) +91-080-49089633 or +91-040-67173403

 

Customer care service of HSBC bank

Apart from calling on HSBC customer service number overseas, you can also take the help of SMS facility. Simply send a message to us with your pin code to find the nearest ATM or branch. Send an SMS to 575750* as below

To Locate Message Format
ATM ATM<Pin Code>
Branch BRANCH<Pin Code>

 

Example
SMS Message Response
ATM 122001 HSBC Bank: 2 ATMs found

  • Booth No.101, Sector 14, Mini market, Old Delhi Road Gurgaon 122 001.
  • JMD regent square, DLF PH-11 Gurgaon 122 001
Branch 400001 HSBC Bank: 1 Branches found

  • 52/60, M.G.Road, Fort, Mumbai

 

Check Here All – Bank Customer Care Number

 

HSBC customer service number abroad

Country of Residence HSBC Helpline Number
India
  • BSNL subscribers call 1800 345 4722
  • Bharti subscribers call 1800 102 4722 (Toll Free)
United States of America 1 800 5510 674 (Toll free)
United Kingdom
  • 080 03285902 (Toll Free)
  • 080 00851264 (Toll Free)
  • 080 03893587 (Toll Free)
Hong Kong
  • 852 2822 3986 (Toll Free)
  • 852 2822 2767 (Toll Free)
Singapore 65 6533 5462 (Local Rates)
Bahrain 973 1720 8400 (Local Rates)
Oman 968 2476 2727 (Local Rates)
United Arab Emirates (Dubai, Sharjah, Abu Dhabi, Ajman, Fujairah, Al Ain, Ras Al Khaimah, Umm Al Quwain) 800 4393 (Toll Free)
Australia 1300 787 414 (Local Rates)

 

HSBC Premier NRI customers

Country HSBC customer service contact number
Calls to India from overseas 040 – 67173406 / 080 – 49089636
Bahrain 8000 4619 (Toll Free)
Canada 011 800 177 36666 (Toll Free)
India 1800 103 4722 or 1800 266 3456(Toll Free)
Indonesia 001 8030176404 (Toll Free)
Kuwait 965 22230782 (Local Rates)
New Zealand 00 800 177 36666 (Toll Free)
Oman 968 24762789 (Local Rates)
Qatar 974 4366852 (Local Rates)
Saudi Arabia 8008 140089 (Toll Free)
Singapore 001 800 177 36666 (Toll Free)
UK 00 800 177 36666 (Toll Free)
United Arab Emirates 8000 177023 (Toll Free)
United States of America 1 800 952 7145 (Toll Free)

 

HSBC customer service number international for Advance NRI customers

Country HSBC customer care number credit card
India From Overseas 040 – 67173404 / 080 – 49089634
Australia 1300 787 414 (Local Rates)
Canada 1877 NRI (1877 674 4722) (Toll Free)
Hong Kong 852 2822 3986 / 852 2822 2767 (Free from landline)
India 1800 102 2208 or 1800 267 3456(Toll Free)
Singapore 65 6533 5462 (Local Rates)
United Kingdom 080 03285902 / 080 00851264 / 080 03893587 (Local Rates)
Middle East
Bahrain 973 1756 9645 (Local Rates)
Kuwait 965 2223 0727 (Local Rates)
Oman 968 2476 2727 (Local Rates)
Qatar 974 4432 8325 (Local Rates)
Saudi Arabia 9661 276 4163 
United Arab Emirates 800 4393 
United States of America 1877 NRI /1877 674 4722 (Toll Free)
Personal Banking NRI customers
Country HSBC customer service number internet banking
Australia 1300 787 414 (Local Rates)
Canada 1877 NRI (1877 674 4722) (Toll Free)
Hong Kong 852 2822 3986 / 852 2822 2767 (Free from landline)
India 1800 102 2209 / 1800 209 0100(Toll Free)
Singapore 65 6533 5462 (Local Rates)
United Kingdom 080 03285902 / 080 00851264 / 080 03893587 (Local Rates)
Middle East
Bahrain 973 1756 9645 (Local Rates)
Kuwait 965 2223 0727 (Local Rates)
Oman 968 2476 2727 (Local Rates)
Qatar 974 4432 8325 (Local Rates)
Saudi Arabia 9661 276 4163 (Local Rates – Riyadh, Alkhobar, Dammam and Jeddah)
United Arab Emirates 800 4393  (Toll Free – Dubai, Sharjah, Ajman, Fujairah, Al Ain, Ras Al Khaimah, Umm Al Quwain)
United States of America 1877 NRI /1877 674 4722 (Toll Free)
For Credit Card queries please call 18601087788 / 18605002277

 

Get Details – How To Write An Effective Complaint Email

 

HSBC customer support email id

Write you’re all issues on following e-mail Id or HSBC Customer Care Number. Send E-mails via online banking account as it is safest and securest way.

Escalation of Grievances

Level 1:

Contact HSBC Customer Care Number for getting immediate response to all queries. Otherwise write on email address of HSBC. You can also visit the nearest branch or Contact Centre. If still face any query, then register it on its website. Within 10 days, you will get response.

You can also write to the Manager to escalate your issue.

The Manager

HSBC customer service number free

The Hongkong and Shanghai Banking Corporation Limited

Rajalakshmi, No 5 & 7, Cathedral Road, Chennai – 600086

Level 2:

In case, you are still not satisfied, then you may take up the issue up further with the Regional Nodal Officer.

Type of contact HSBC customer service mobile number
Phone Number +91 44 – 4594 1217
Phone Number +91 44 – 3340 1217
Phone Number +91 44 – 3911 1217
Fax Number +91-044-30134046

 

Besides this, you may reach the Regional Nodal Officer through your Online Banking account too. Within 10 working days, you will get response. Here is a complete list of Regional Nodal Officers.

Region Officer
Andhra Pradesh Mr. Sunil Mahendrakar
Assam Mr. Arijit Chakraborti
Bihar Mr. Sandeep Kumar Sharma
Chandigarh Mr. Vivek Pal
Chhattisgarh Mr. Haridev Gokulchandran
Delhi / Haryana / Uttar Pradesh Ms. Sonam Soni
Gujarat Ms. Chandrima Goswamy
Karnataka Rashmi Vivek
Kerala Mr. Sandeep Srivatsa
Madhya Pradesh Mr. Om Prakash Rajak
Maharashtra Ms. Neetaa Madnani
Rajasthan Mr. Ashish Misra
Tamil Nadu Mr. T M Prakash
West Bengal Mr. Shailesh Tapuriah

 

HSBC nodal officer address

Region Address
Andhra Pradesh The Hongkong and Shanghai Banking Corporation Limited 6-3-1107 & 1108, Raj Bhavan Road Somajiguda Hyderabad – 500 082
Assam The Hongkong and Shanghai Banking Corporation Limited G S Road, Bhangagarh Guwahati Assam- 781 005
Bihar The Hongkong and Shanghai Banking Corporation Limited KatarukaNiwas, South Gandhi Maidan, Patna – 800 001
Chandigarh The Hongkong and Shanghai Banking Corporation Limited SCO 1, Sector 9-D Chandigarh – 160 017
Chhattisgarh The Hongkong and Shanghai Banking Corporation Limited S.L.T Water front, Gourav Path, Telibandha, G E Road, Raipur – 492006
Delhi / Haryana / Uttar Pradesh The Hongkong and Shanghai Banking Corporation Limited Birla Towers,25 Barakhamba Road, New Delhi -110001
Gujarat The Hongkong and Shanghai Banking Corporation Limited Mardia Plaza, C G Road Ahmedabad – 380 006
Karnataka The Hongkong and Shanghai Banking Corporation Limited No – 7, M.G.RoadBanglore Karnataka – 560 001
Kerala The Hongkong and Shanghai Banking Corporation Limited Kulathakal Towers, Diamond Hill Vellayambalam Trivandrum – 695 010
Madhya Pradesh The Hongkong and Shanghai Banking Corporation Limited Darshan Mall, Upper Ground Floor 15/2, Race Course Road Indore – 452 001
Maharashtra The Hongkong and Shanghai Banking Corporation NESCO – IT Park Bldg 3, 9th Flr, Nesco Complex, Western Express Highway, Goregaon (East) Mumbai – 400063
Rajasthan The Hongkong and Shanghai Banking Corporation Limited 61-A, Sardar Patel Marg, C-Scheme, Jaipur – 302 001
Tamil Nadu The Hongkong and Shanghai Banking Corporation Limited Rajalakshmi, No 5 & 7 Cathedral Road Chennai – 600 086
West Bengal The Hongkong and Shanghai Banking Corporation Limited 31, BBD BAG, 2nd Floor, Dalhousie Branch Kolkata – 700 001

 

Level 3:

For solving your complaints, you may contact Chief Nodal Officer. If a condition arises that you feel dissatisfaction, then you can write to PrashantiNagarkatti, HSBC Chief Nodal Officer, at the address which is here.

Address:

Chief Nodal Officer,

The Hongkong and Shanghai Banking Corporation NESCO – IT Park Bldg 3,

 9th Flr, Nesco Complex,

Western Express Highway, Goregaon (East),

Mumbai – 400063

Level 4:

If within 30 days from the date of raising complaint, you do not get response from HSBC, then it’s better to write your issue to the Banking Ombudsman.

List of Banking Ombudsman’s

Operational Regions HSBC Customer Care Address
Gujarat, Union Territories of Dadra
and Nagar Haveli, Daman and Diu
C/o Reserve Bank of India La Gajjar Chambers, Ashram Road, Ahmedabad-380 009
Karnataka C/o Reserve Bank of India 10/3/8, Nrupathunga Road Bangalore-560 001
Madhya Pradesh and Chhattisgarh C/o Reserve Bank of India Hoshangabad Road, Post Box No.32, Bhopal-462 011
Orissa Banking Ombudsman for Odisha, C/o Reserve Bank of India Pt. Jawaharlal Nehru Marg Bhubaneswar-751 001
Tamil Nadu, Union Territories of
Puducherry (except Mahe Region)
 and Andaman and Nicobar Islands
C/o Reserve Bank of India, Fort Glacis, Chennai 600 001
Assam, Arunachal Pradesh, Manipur, Meghalaya, Mizoram, Nagaland and Tripura C/o Reserve Bank of India Station Road, Pan Bazar Guwahati-781 001
Andhra Pradesh C/o Reserve Bank of India 6-1-56, Secretariat Road Saifabad, Hyderabad-500 004
Rajasthan C/o Reserve Bank of India, 4th floor Rambagh Circle, Tonk Road Jaipur-302 052
Uttar Pradesh (excluding Districts of Ghaziabad and Gautam Budh Nagar) and Uttaranchal C/o Reserve Bank of India M.G. Road, Post Box No.82 Kanpur-208 001
West Bengal and Sikkim C/o Reserve Bank of India 15, Nethaji Subhas Road Kolkata-700 001
Maharashtra and Goa C/o Reserve Bank of India Garment House, 3 rd Floor, Dr. Annie Besant Road, Worli, Mumbai-400 018
Delhi, Jammu & Kashmir, Haryana
(except the districts of Ambala , Yamuna Nagar and Panchkula)
C/o Reserve Bank of India, Sansadmarg, New Delhi – 110001
Bihar and Jharkhand C/o Reserve Bank of India, Patna-800 001
Kerala and Union Territory of Lakshadweep and Union Territory of Puducherry (only Mahe Region) C/o Reserve Bank of India Bakery Junction Thiruvananthapuram- 695033

 

Check Here – The Right Way Of Filling Online Complaint

 

HSBC Customer Care Number

Operational Regions HSBC Customer Service Telephone Number
Gujarat, Union Territories of Dadra
and Nagar Haveli, Daman and Diu
26582357 / 26586718 / 2657 5807
Karnataka 22210771 / 22275629
Madhya Pradesh and Chhattisgarh 2573772 / 2573776
Orissa 0674-2394844
Tamil Nadu, Union Territories of Puducherry (except Mahe Region) and Andaman and Nicobar Islands (044) 2539 5964 / 25399170 / 25399159 / 25399158
Assam, Arunachal Pradesh, Manipur,
Meghalaya, Mizoram, Nagaland and Tripura
2542556 / 2540445
Andhra Pradesh 23210013 / 23243970
Rajasthan (0141) 5107973 / 5101331
Uttar Pradesh (0512) 2306278 / 2306330
West Bengal and Sikkim (033) 2230-4982
Maharashtra and Goa 24924607 / 24960893 /  2493 3358
Delhi, Jammu & Kashmir, Haryana (011) 23730632 / 23730633 / 23766130 / 23766131
Bihar and Jharkhand 2322569 / 2323734
Kerala and Union Territory of Lakshadweep and Union Territory of Puducherry (only Mahe Region) 0471-2326852 / 2332723 /2323959

 

Regional Office Address- International

Region Address
Argentina Casa Central: Florida 201, Ciudad Autónoma de Buenos Aires, C1005AA
Brazil Travessa Oliveira Bello, 34 Sobreloja, Centro, Curitiba, Brazil, PR 80020-030
Canada Suite 100-885 West Georgia Street, Vancouver, BC V6C 3E9
Mexico Paseo de la Reforma 347, Col. Cuauhtémoc, 06500 Mexico DF

 

Press Here For HSBC Contact Details

 

HSBC Corporate Office Address

India: 52/60 Mahatma Gandhi Road,

Mumbai – 400 001

Head Office Address

8 Canada Square, Canary Wharf, London

  • HSBC customer care number: 1860 266 2667

Social Media Links

Some Frequently Asked Questions

 

Ques 1: Is It Mandatory To Give A Notice In Advance For Or Withdrawal Of Cash Beyond A Limit From A Branch?

Ans: Yes, the Prior notice (normally 24 hours) is to be given to the branch from where the cash withdrawal is to be made for an amount greater than Rs1, 00,000.

 

Ques 2: Is It Possible To Withdraw Cash In Any Other City Where I Do Not Have A Current / Savings Account?

Ans: Yes, you can do so by using your debit card at any of HSBC branch from India and overseas.

 

Ques 3: Is It Possible To Use HSBC India Debit Card For Online Transactions As Well As At ATMs In India?

Ans: Yes, you can use the HSBC India Debit Card for ATM transactions. For more details, contact HSBC customer care no.

 

Ques 4: What Is The Mobile Alerts Service?

Ans: In order to stay updated with banking transactions on your mobile, this facility is bestowed by this bank. All you need to do is to register and subscribe to the specific alerts so as to enjoy Mobile Banking Alerts. But, remember you need to this but except for Debit/Credit Card usage alerts as they are defaulted without registration.

 

Ques 5: What Are The Different Kinds Of Alerts That I Can Get?

Ans: All you need is to tap on the type of account you hold with this bank. All the alerts for following accounts will be available in a list as-

  • Savings / Current Account
  • Term Deposit
  • Personal Loan, Home Loan, Educational Loan, Loan against Property
  • Business Overdraft
  • Remember the fact; there is no need for registration for Debit/Credit Card transaction alerts.

 

Ques 6: Does I Need To Register For The Mobile Alert Service? If So How?

Ans: Yes, as per the rules of the bank you need to register yourself to get Mobile Alerts. For this, just visit any of its branches. Fill an application form or you may call on its service numbers. In case of Debit card / Credit card alerts registration is not needed.

 

Ques 7: Is It Possible To Receive My Alerts On More Than One Mobile Number?

Ans: No, this facility is not available. You will receive such alerts on only one mobile number. However for joint accounts, both account holders are free to provide separate mobile numbers for getting alerts. For more details, call on HSBC online customer care number.

 

About HSBC Customer Care

HSBC is a one of the biggest banking service provider firm which aims to serve it clients with outstanding financial products. It is having four major global businesses namely Retail Banking and Wealth Management, Commercial Banking, Global Banking and Markets, and Global Private Banking which serve more than 38 million customers.

The organization makes sure that valuable and convenient services are offered to the people. On dialing HSBC customer service number 24 hours, you can know about various things like monitoring account balance and online transactions, Transfer funds between accounts, Make your Credit Card Payments, Generate your Phone Banking Personal Identification No ( T Pin) and much more in easy manner.

We hope that customers have attained all details related to HSBC Customer Care phone number. To get more details, visit the Official Link

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