Dutch Bangla Bank Customer Care Number | Head Office, Helpline 24×7 Toll Free No

Dutch Bangla Bank Customer Care Number

Dutch Bangla Bank Customer Care NumberDutch Bangla Bank or DBBL is a joint venture commercial bank in Bangladesh. Dutch Bangla Bank Customer Care Number is provided here for those users who are facing any type of query regarding the bank’s products and services. Along with 24×7 Dutch Bangla Bank Toll Free Number / Helpline No, we have also mentioned branch Address and Dutch Bangla Bank head office Address.

DBBL was established with the objective to carry on all kinds of banking business in Bangladesh. With the help of this page, you can acquire Dutch Bangla Bank Contact Number, email address and other relevant information. To register your complaints, resolve your queries and ask any types of question regarding Credit Card, Debit Card or other issues you are free to dial Dutch Bangla Bank Customer Care Number anytime. You will get suitable answer of your question as soon as possible.

Dutch Bangla Bank Customer Care Number

Dutch Bangla Bank Customer Care Contact Number

Check out Dutch Bangla Bank Central Customer Services and Complaint Management Cell details:

Call Center 16216
Complaint Management Phone: (8802)-9830898
Lost/stolen card [email protected]
SMS & Alert Banking [email protected]

Mailing Address: Dutch Bangla Bank Ltd SMS & Alert Banking Help Desk, Dutch-Bangla Bank Ltd.(4th Floor), Plot # 47, Road # 9/A , Satmosjid Road, Dhanmondi, Dhaka -1205, Bangladesh

Debit / Credit Cards [email protected]

Mailing Address: Dutch-Bangla Bank Limited, Cards Operation Division, Head Office, 315/B (2nd Floor), Shaheed Tajuddin Ahmed Sarani, Tejgaon I/A, Dhaka – 1208, Bangladesh

Internet Banking [email protected]

Mailing Address: Dutch Bangla Bank Ltd Internet Banking Help Desk , Dutch-Bangla Bank Ltd.(4th Floor), Plot # 47, Road # 9/A, Satmosjid Road, Dhanmondi, Dhaka -1205, Bangladesh

Complaint Management Email [email protected]

Mailing Address: CCS & CMC, Dutch-Bangla Bank Limited, Head office (5th Floor), 315/B, Shaheed Tajuddin Ahmed Sharani Tejgaon I/A, Dhaka-1208, Bangladesh.

Contact Persons And Their Contact Details

You can also contact with the persons mentioned below and resolve your doubts (available from 10am to 6pm every day except the government holidays):

Name Designation Dutch Bangla Bank Customer Care Number Email
Mr. Mohammad Abdulla Al Mamun

SEVP & Head of CCS & CMC

[email protected]
Mr. Subir Dutta Executive Officer (8802)-9830898,
[email protected]
Mr. Md. Abdul Mannan Executive Officer (8802)-9830898,

[email protected]

Know Here: How to Write a Complaint Email to a Company

Dutch Bangla Bank Branch Address Details

If you are not satisfied with the suggestions provided by the customer care team via Dutch Bangla Bank Customer Care Number, you can also visit Dutch Bangla Bank Branch and resolve your doubts within few minutes.


Branch Name Address
Local Office

1, Dilkusha Commercial Area, Dhaka-1000

Banani Branch Plot No-75, Block-B, Kemal Ataturk Avenue, Banani, Dhaka-1213
Nababpur Branch 65, Nababpur Road, Dhaka-1000
Motijheel Foreign Exchange Branch Zerin Mansion, 55, Motijheel Commercial Area, Dhaka-1000
Kawran Bazar Branch BSRS Bhaban (2nd Floor), 12, Kawran Bazar, Dhaka-1215
Shantinagar Branch 41, Chamelibagh,(Green Peace), Shantinagar, Dhaka-1217
Dhanmondi Branch House No. 500-A/1 (1st floor), Road No.8, Dhanmondi R. A. Dhaka-1205
Mohakhali Branch

Hotel Zakaria (1st Floor), 35 Gulshan Road, Mohakhali C/A, Dhaka – 1212


Branch Name Address
Faridpur Branch

1st and 2nd Floor,57, Chawkbazar,Faridpur


Branch Name Address
Board Bazar Branch

Monsur Plaza, P/O- National Univsersity, Joydebpur, Gazipur

Gazipur Chowrasta Branch

Riaz Tower, Gazipur Chowrasta, Gazipur

Konabari Branch

143/144 BSIC Industrial Area, Konabari, Gazipur

Tongi Branch Razzak Plaza, 8/2 Anarkoli Road, Tongi Bazar, Tongi, Gazipur
Shafipur SME/ Agriculture Branch A-62, Hazi Osman Market, Shafipur, Kaliakoir, Gazipur
Mawna Branch

Hazi Amir Complex, Sreepur Road, Mawna Chowrasta, Sreepur, Gazipur.


Branch Name Address
Gopalganj Branch 4 Madrasa Road, Gopalganj Sadar


Branch Name Address
Digpait Branch Digpait Uposhahar,Union-Digpait,PS-Jamalpur Sadar,Jamalpur
Jamalpur Branch Jam-e Masjid Road, Tamaltala, Jamalpur Sadar, Jamalpur


Branch Name


Bhairab Branch 261-262 Char Rastar More, Bottola Road, Bhairab Bazar, Bhairab, Kishorgonj
Kishoreganj Branch

Nirala Shopping Complex, Ishakhan Road, Kishoreganj Sadar, Kishoreganj


Branch Name Address
Madaripur Branch

Melborne Plaza, Holding# 1055/1, Puran Bazar, Ward#2, Madaripur


Branch Name Address
Manikganj Branch

Sandhani Plaza, 69/1 Sahid Rafik Sarak, Manikgonj

Singair Branch

Bahadur Mollah Super Market, First Floor Singair Bazar Road, Singair, Manikganj


Branch Name Address
Munshiganj Branch

1st Floor, Dewan Plaza, Holding# 76, Bazar Road, Ward# 2, Munshiganj


Branch Name Address
Mymensingh Branch

Mamatashi Emporium, 1st Floor, 8 & 12 GKMC Saha Road, Chotto Bazar, Mymensingh

Master Bari Branch

R.H. Complex, 1st Floor, Zamirdia Master Bari, Valuka, Mymensingh


Branch Name Address
Narayanganj Branch

45, S.M. Maleh Road, Tanbazar, Narayangonj-1400

B. B. Road Branch 60, B.B. Road, Narayanganj
Netaiganj Branch 21, RK Dus Road, Nitaigonj, Narayangonj
Shimrail Branch

Plot 218, Hajee Ibrahim khalil shopping Compiex, Shimrail, Narayangonj


Branch Name Address
Baburhat Branch

Madhabdi Bazar, Narsingdi

Narsingdi Branch

211, Sorwordi Park Road, Narsingdi Bazar, Narsingdi


Branch Name Address
Rajbari Branch

Miah Tower, 1st floor, Holding No. 242-244, College Road, Rajbari Bazar, Rajbari


Branch Name Address
Mirzapur Branch

AS Kabir Biponi Bitan, Mirzapur, Tangail

Tangail Branch Tangail Tower, (1st & 2nd Floor), Main Road, Tangail
Elenga Branch

Ekattur Bhaban, 1st floor, Elenga Bus Stand, Kalihati, Tangail


Branch Name Address
Brahmanbaria Branch

Court Road, Brahmanbaria

Ashuganj Branch

Noor Plaza, 1st floor, 117, Station Road Char, Char Tala, Ashuganj, Brahmanbaria


Branch Name Address
Chandpur Branch

Hakim Plaza, 2nd floor, 248, Shahid Muktijoddha Road, Chandpur


Branch Name Address
Agrabad Branch

75, Agrabad Commercial Area, Chittagong-4100

Patherhat Branch Bharateswari Plaza (1st floor), Noapara, Raozan, Chittagong
Hathazari Branch S. S. Tower, 1st Floor, Kachari Road, Hathazari, Chittagong
O. R. Nizam Road Branch IPL Atlanta Trade Center, 2nd & 3rd Floor, O.R. Nizam Road, Golpahar Morh, Chittagong
Muradpur Branch

Al Kabir Tower, 1st floor, Muradpur Junction, Panchlaish, Chittagong


Branch Name Address
Comilla Branch

Bandhi Shahi Market, Chawk Bazar, Comilla

Jhawtala SME/ Agriculture Branch

Holding # 1040/2 (1st Floor), Jhawtala, Comilla


Branch Name Address
Coxs Bazar Branch

Zilani Complex, Laldighi East Par, Main Road, Coxs Bazar

Chokoria Branch

M.M. Hossain Market, Main Road, Chokoria, Cox s Bazar


Branch Name Address
Feni Branch

Aziz Shopping Centre, S.S.K. Road, Feni

Sonagazi Branch Chaklader Market, 1st Floor, 8 Thana Road, Sonagazi, Feni
Dagonbhuiyan Branch

Sultan Tower, Zero Point, Dagonbhuiyan, Feni


Branch Name Address
Laxmipur Branch

Ali Plaza, 1126-1127, Godown Road, Ward no-7, PS-Laxmipur Sadar, Dist-Laxmipur


Branch Name Address
Chowmuhani Branch

NSS Bhaban, 1st Floor, Feni Road, Chowmuhani, Noakhali

Basurhat Branch Tanha Bhaban, College Road, Basurhat, Noakhali
Maijdee Court Branch

Rahman Center, 1st Floor, Town Hall More, Main Road, Maijdee Court, Noakhali


Branch Name Address
Habiganj Branch

1st Floor, Habiganj Regency, Kalibari Road, Habiganj


Branch Name Address
Moulvibazar Branch

Sanaur Complex, 1st Floor, Saifur Rahman Road, Poschim Bazar,Moulvibazar

Sreemongal Branch Afzal Plaza, Moulvibazar Road, Sreemongal, Moulvibazar
Borolekha Branch

Hazi Moshud Ali Trade Center, Vill: Baroigram (Borolekha Bazar),P.S.: Borolekha, Moulvibazar


Branch Name Address
Netrokona Branch

Chitra medical Hall, 1st & 2nd floor, Choto Bazar, Netrokona


Branch Name Address
Chattak Branch

Mehetaj Shopping City, 82 Girls School Road, Chattak, Sunamgonj

Gobindaganj SME/ Agriculture Branch

Relation Tower (1st Floor), Gobindaganj Point, Chhatak, Sunamganj


Branch Name Address
Sylhet Branch

358, East Zinda Bazar, Sylhet-3100

Biswanath Branch Didar Shopping Complex, 1st Floor, Rampasha Road, Bishwanath, Sylhet
Golapganj Branch

Noor Mansion, Golapgonj Chowmohona, PS- Golapgonj, Mouja- Phulbari, Sylhet


Branch Name Address
Chuadanga Branch

Anwar Tower, 2nd Floor, Feri Ghat Road, Boro Bazar, Chuadanga


Branch Name Address
Jessore Branch 11/A, R. N. Road, Jessore
Benapole Branch

1st Floor, Noor Shopping Complex, 570/1, Jessore Kolkata Highway, Benapole Bazar


Branch Name Address
Jhenaidah Branch

M. N. Super Market, House no-19, Road no-02, Sher-e-Bangla Road, PS-Jhenaidah Sadar, Jhenaidah


Branch Name Address
Khulna Branch

Sena Kalyan Bhaban, 1, KDA Avenue, Khulna


Branch Name Address
Kushtia Branch

164, NS Road, Boro Bazar, Kushtia


Branch Name Address
Magura Branch

Khokon-Anowara Tower, 94 Pashu Haspatal Para, Syed Atar Ali Road, Magura Sadar


Branch Name Address
Satkhira Branch

Meherun Plaza (1st Floor), Boro Bazar Road, Satkhira


Branch Name Address
Bogra Branch

Modhu Metro Tower, Sathmata, Sadar, Bogra


Branch Name Address
Chapai Nawabganj Branch

Holding No. 4, 2nd floor, Puraton Bazar, Godagari Road, Chapai Nawabganj


Branch Name Address
Joypurhat Branch

Ansar Ali Complex,Ground Floor,110/1,Sadar Road,Joypurhat


Branch Name Address
Naogaon Branch

Ananda Bazar Shopping Complex, Bridge Crossing, Main Road, Naogaon


Branch Name Address
Natore Branch

363, R. M. Bhaban, Kanaikhali, Dhaka Road, Natore Sadar, Natore


Branch Name Address
Pabna Branch

Haque Super Market, Abdul Hamid Road,Pabna

Kashinathpur Branch

Kashinathpur Bazar, Shathia, Pabna


Branch Name Address
Panchagarh Branch

Anwar Plaza, Tetulia Road, Panchagarh Sadar Panchagarh


Branch Name Address
Rajshahi Branch

Fahim Landmark, Rani Bazar Road, Bata More, Rajshahi


Branch Name Address
Shahjadpur Branch

Nur Super Market, 1st Floor, Monirampur Bazar, Shahzadpur,Sirajgonj

Sirajganj Branch

Aporupa Complex, S.S Road, Sirajganj Sadar, Sirajganj


Branch Name Address
Barisal Branch 109, Sadar Road, Barisal


Branch Name Address
Patuakhali Branch 11, S S Tower, Sadar Road, Patuakhali


Branch Name Address
Pirojpur Branch Shamsunnahar Tower, Holding No.125, Shahid Omor Faruque Road, (Sadar Road), Pirojpur


Branch Name Address
Dinajpur Branch Palok, Munshipara, Lillir Mor, Dinajpur


Branch Name Address
Gobindaganj Branch 219, Bogra-Rangpur Highway, Gobindaganj, Gaibangha


Branch Name Address
Kurigram Branch

Ganir Uddin Super Market, Holding No. 25, Ghoshpara, Bazar Road, Kurigram


Branch Name Address
Saidpur Branch

Saidpur Plaza Super Market (1stFloor), Sher-e-Bangla Road, Saidpur, Nilphamari


Branch Name Address
Rangpur Branch

Azhar Plaza (1st Floor), Nababgonj, Dewanbari Road, Rangpur


Branch Name Address
Thakurgaon Branch

Talukdar Plaza, Holding No. 1306, Shahid Mohammad Ali Road, Thakurgaon Sadar, Thakugaon

Dutch-Bangla Bank Head Office

Sena Kalyan Bhaban, 4th Floor

195 Motijheel Commercial Area

Dhaka-1000, Bangladesh

Telephone Number: (8802) 47110465, 47115155, 47114795

Ip phone number: (880) -9612322100, (880) -9666322100

Head office / Division Telephone No
Head office (8802) 47110465, 47115155, 47114795
IT Operation Division (8802) 9104831-8
IT Development Division (880) 9612322100, (880) 9666322100
IT Security Division (880) 9612322100, (880) 9666322100
Cards Operation Division (8802)-9830096
Personal Banking Division (8802) 7173813, 7172916, 7172892, 7169278

Must Know: Why Terms and Conditions Are Necessary To Read

Frequently Asked Questions

1. How can I activate/reactivate my card?

A card will be activated after submission of the acknowledgement slip/reactivation request to the home branch.

2. Can I use MasterCard/Visa/Classic card simultaneously?

Yes, you can use MasterCard/Visa/Classic card issued against an account simultaneously.

3. My card was retained/captured by the ATM. How can I get it?

In case of retained/captured card:

  • Visit Home Branch or,
  • Call the customer care team on Dutch Bangla Bank Customer Care Number i.e., 16216.

4. I’ve lost my card. What can I do now?

If you’ve lost your card, please contact home branch or call the customer care team at 16216 and your card will be blocked immediately. Do not forget to file a card replacement request to the home branch.

5. How can I get a replacement card?

A filled out card replacement request form has to be submitted to the home branch.

6. Can I use the Bank’s Classic card in other bank’s ATM?

No you cannot use Dutch Bangla Bank Ltd-NEXUS Classic card at other bank’s ATM.

Get Here: Steps to Open an Online Bank Account

7. How can I change my PIN?

PIN can be changed at any of Bank’s ATM. To find out the nearest ATM, press the link given on this web page. For more details just dial Dutch Bangla Bank Customer Care Number/ phone number.

8. I’ve forgotten my PIN. What can I do now?

In such case you need to submit a PIN regeneration request form to the home branch of the bank. A new PIN will be sent to the home branch.

9. How can I get an over draft (OD) facility through card?

A fully furnished OD application form to be submitted to any of branch of the bank. After submission, you’ll be able to use such facility. For more details just call on Dutch Bangla Bank Customer Care Number.

10. How can I renew my OD card?

Before the expiry of OD card a renewal request will be sent to you by the executives of the bank. Fill the form and submit it to the bank’s card division or to the home branch.

11. Can I use other banks’ cards at Dutch Bangla Bank Ltd ATM?

Only the below mentioned branded cards can be used at Dutch Bangla Bank Ltd ATMs:

  • Any type of MasterCard (debit or credit),
  • Any type of Visa card (debit or credit), Visa Plus,

Press Here >> For More FAQs

Note: This is all about Dutch Bangla Bank Customer Care Number, for more updated information visit the Official Website or stay connected with us through our web portal.

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