Citibank Customer Care | 24/7 Contact Number, Toll Free No Email ID, Chat

Citibank Customer Care

Citibank Customer CareGet Citibank Customer Care Numbers on a single page. Those who are seeking for 24/7 Citibank Contact Number can fetch it from here. With the help of Citibank Customer Support Numbers, you can contact its help desk department which is going to solve your queries and offer you complete satisfaction. It offers various banking options such as Credit Card, Citi banking, Suvidha and Loans for ease of clients. It’s the time to get Citibank Toll Free Number, Headquarter address, contact numbers, E-Mail address, and Citibank Customer Care numbers and enjoy the Citibank Live Chat Service also. Users who don’t have Citibank Email ID they can also check it by going through this page!!

Citibank provides many facilities to the Indian existing as well as new customers. Citibank Rewards Card, Indian Oil Citibank Platinum Credit Card, Citibank Ultima Credit Card are among the key cards offered by Citibank. These numbers are provided by Citibank and they support 24 hours. So, there is no need to go anywhere, simply call on Citibank Customer Care numbers to inquire your queries concerning its products or services. You can write your issues such as complaints, suggestions on its Email Address too.

This Page Includes:

  • Citibank Customer Care Numbers
  • Citibank Toll free Numbers
  • Citibank Customer Care Credit Card 24 Hrs Helpline Toll Free Number in India
  • E-Mail Address of Citibank
  • Citibank Mailing Address
  • Citibank Postal address of ATM / Branch
  • Citibank Merchant Services & Authorization
  • Citibank on Social Networking Sites
  • About Citibank

Citibank Customer Care

Customer service Number 1860 210 2484/+91 22 4955 2484
Headquarters Located At New York
Founded Year June 16, 1812
Parent organization Citigroup


Citibank Customer Care Numbers

24*7 CitiPhone Numbers (applicable accross India)
Credit Cards / Citibanking / Suvidha / Loans / Citi Priority / Business Preferred 1860 210 2484 and +91 22 4955 2484
Calling outside India  +91 22 4955 2484
Collection Related Queries

 

0124-6159000 / 0124-6152900 (Timings: 08.30 to 17.30 hrs on regular working days. 08.30 hrs to 14.00 hrs on Saturdays. Sundays / Holidays closed).
In case of dissatisfaction with response received from the access channels 18004252484 (India Toll free) / 044-28501242 between 10:00 AM and 6:00 PM IST (Monday to Saturday) except on national holidays.

Citibank Toll free Numbers

Australia 1-800-252-856
Bahrain 8000-4884
Canada 1-800-248-4674 1-866-703-2462
UAE 8000-172-122 800-035703463
Hong Kong 800-908-413
India +91 22 4955 2484
Singapore 1-800-225-7211 65 62257211 800 101 2342
Thailand 001-800-65-6196
Europe 0800 032 2484 00-800-2484 2484 0808 101 7384
USA 1-800-248-4674 1866 703 2462

Also Check: The Right Way of Filling Online Complaint

Citibank Customer Care Credit Card 24 Hrs Helpline Toll Free Number in India

Location Credit Card Platinum Card
Ahmedabad (079) 2642 2484 2640 4653
Akola 1 800 180 2484 1 800 180 2484
Aurangabad (0240) 663 2484 663 4653
Baroda (0265) 232 2484 232 4653
Bengaluru (080) 2227 2484 2229 4653
Bhopal 1 800 180 2484 1 800 180 2484
Bhubaneshwar 1 800 180 2484 1 800 180 2484
Chandigarh (0172) 508 2484 508 4653
Chennai (044) 2852 2484 2858 4653
Coimbatore (044) – 2852 2484 (044) – 2858 4653
Dehradun 1 860 425 7000 1 860 425 7000
Faridabad (0124) 254 2484 256 4653
Gurgaon 254 2484 256 4653
Hyderabad (040) 6666 2484 6666 4653
Indore 1 800 180 2484 1 800 180 2484
Jaipur (0141) 237 2484 511 4653
Jalandhar(0181) 506 2484 500 4653
Jamshedpur 1 800 180 2484 1 800 180 2484
Kanpur 1 800 180 2484 1 800 180 2484
Kochi (0484) – 404 2484 or
(0484) – 660 2484
(0484) – 402 4653 or
(0484) – 660 4653
Kolkata (033) 2283 2484 2288 4653
Lucknow (0522) 220 1022 223 1044
Ludhiana (0161) 501 2484 501 4653
Madurai (044) – 2852 2484 (044) – 2858 4653
Mumbai (022) 2823 2484 2834 4653
Nagpur 1 800 180 2484 1 800 180 2484
Nanded 1 800 180 2484 1 800 180 2484
Nandyal (040) 6666 2484 6666 4653
Nasik 1 800 180 2484 1 800 180 2484
New Delhi (0124) 254 2484 256 4653
Noida (0124) 254 2484 256 4653
Pondicherry (044) – 2852 2484 (044) – 2858 4653
Pune (020) 6601 2484 6601 4653
Surat (0261) 653 2484 653 4653
Trichy (044) – 2852 2484 (044) – 2858 4653
Trivandrum (0484) – 404 2484 or
(0484) – 660 2484
(0484) – 402 4653 or
(0484) – 660 4653
Vapi (0265) 232 2484 232 4653
Visakhapatnam 1 800 180 2484 1 800 180 2484

Check Here – How to Write a Complaint Email to a Company

Citibank Mailing Address

India Regular Mail:
Citibank, N.A., PO Box 4830,
Anna Road Post Office, Chennai 600 002,
Tamil Nadu, India.
Registered or Certified Mail:
Citibank,N.A., Mail Room, #2,
Club House Road, Chennai 600 002,
Tamil Nadu, India
Bahrain Citibank NRI Business, Citibank House,
Al Seef District, PO Box 548,
Kingdom of Bahrain.
Dubai Citibank NRI Service, Al Wasl Building,
7th Floor, Oud Metha, PO Box 749, Dubai, UAE.
Singapore Citibank Singapore Ltd., NRI Business Center,
8 Marina View, Asia Square Tower 1,
#21-00, Singapore 018960.
USA Citibank NRI, PO Box 431, New York, NY 10013.

Citibank Postal address of ATM / Branch

Ahmedabad

Iscon Mega Mall-1, SG Highway, Ahmedabad – 380 055.

G.F. Ratnanabh Complex, Opp.Gujarat Vidhyapith, Ashram Road,
Ahmedabad – 380 009
Ground Floor, Subham Complex, Sunrise Park Road Corner, Opp. Sanjivani Hospital, Vastrapur , Ahmedabad – 380 015 G-6, Jyoti Plaza, Shyamal Cross Road, Satelite, Ahmedabad – 380 015.
24, Advance Plaza, Commissioner Office Road, Shahibaug, Opp. Swaminarayn Mandir, Ahmedabad – 380 004.

Citibank Branch, Kalapurnam Building, Ground Floor, Near Municipal Market, CG Road, Navrangpura, Ahmedabad – 380 009.

Akola

Ground Floor, Yamuna Tarang Complex,

Plot No. 2, NH-6, Akola – 444 004, Maharashtra

Aurangabad

Saraswati Sankul, Opp. to SB Bus Stop,

Aurangpura, Aurangabad – 431 001

Bengaluru

No 139/26, Solitaire, Amarjyothi Layout, Kormanagala Intermediate Ring Road, Domlur, Bangalore 560 071.

Cosmos Mall, Survey No. 111 & 123/2, Kundalahalli Road, KR Puram, Hobli, Whitefield, Bengaluru East, Bengaluru – 560 037.
Building No. 1139, 16th, B-Cross Road, Sector B, Bus Stand Road, Yelhanka New Town, Bengaluru – 560 064 Hewlett Packard, Global Delivery India Center, HP Avenue, 30/40, Electronic City 2, Hosur Road, Bengaluru – 560 100.
Sasken Communication Technologies Ltd., 73, Municipal Corporation at 139/25, Domlur Layout, Bengaluru – 560 071. ntel Software, Outer Ring Road,
Dewara, Besanesalli Marthali,
Bengaluru – 560 103.
Wipro Ltd, 76P 80P, Doddakannahalli Village, Sarjapur Road, Bengaluru -560 035.

SAP Labs India Pvt. Ltd., #138, Export Promotional Industrial Park,
Whitefield, Bengaluru – 560 066.

Chandigarh

Citibank, Nasco 132-134, Sector-9C, Madhya Marg, Near Citco Petrol Pump, Chandigarh – 160 017.

Commercial Booth Site No.327, Sector 35-D, Chandigarh – 160 022
DLF Chandigarh, Infocity, Tower AB,
Ground Floor, Chandigarh – 160 023.

DLF Infocity – Tower A, IT Park Road, Mani Majra, Chandigarh – 160 101

Plot #178, Elante Mall, 3rd Floor, Phase 1 – Industrial & Business Park, Industrial Area Chandigarh, Chandigarh – 160 002.

Ghaziabad

Ansal Plaza, Vaishali Dabour Chowk, Ghaziabad – 201 002. No. 3-N-25, Nehru Nagar, Ambedkar Road, Ghaziabad,
Uttar Pradesh – 201 001.
Shop No-7, Darshan tower, Udhan Anubhaag Dwar Road, Sector-4 Vaishali, Ghaziabad – 201 010. Shipra Mall, Plot No. 9,
Vaibhav Khand, Indirapuram,
Ghaziabad, Uttar Pradesh – 201 010.

Gurgaon

Sunbeam Auto Ltd., 38/6, KM Stone, Delhi-Jaipur Highway, Narsinghpur, Gurgaon – 220 001

Dell International, Vipul Tech. Square, Sector 43, Sector Road, Opp. Central Park, Gurgaon – 122 002.
Hero Honda Motors Ltd., 69th, KM Stone, Delhi-Jaipur Highway, Dharuhera, Rewari, Haryana – 123 110. Basement, Ambience Mall, Near Toll Plaza, NH-8 (KMSTONE24) –
ATM1 – 122 001.
Shop No. 107, Main Market, Sector 14, Gurgaon – 122 002. Ground Floor, Ambience Mall, Near Toll Plaza, NH-8
(KMSTONE24) – ATM3 – 122 001.
Ericsson Forum, DLF Cyber City,
Sector 25A, Gurgaon – 122 002.
Ambience Mall, 3rd Floor, Food Court, Near Toll Plaza, NH-8, KM Stone-24, Gurgaon – 122 001 (Haryana)
Gateway Towers, DLF Cyber City,
Phase-II, Gurgaon – 122002, India.

Bldg. No. 8, Tower B, DLF Cyber City, Phase-II – 122 002.

DLF Sez Silokhera, Building B1, Gurgaon – 122 001.

Hyderabad

6-3-248/H/2, Prashanthi Mansion, Opposite to Music World, Road No. 1, Banjara Hills, Hyderabad – 500 034.

Inorbit Malls India Pvt. Ltd., APIIC Software Layout, Opposite to Durgam Cheruvu, Mindspace, Madhapur, Hyderabad – 500 081.
Kanbay India Software Pvt. Ltd., No. 5, Software Units Layout, Madhapur, Hyderabad – 500 081. K. Raheja IT Park Pvt. Ltd., Building No. 2A, Survey No. 64, APIIC Software Layout, Next to VSNL Hi Tech City, Madhapur, Hyderabad – 500 081.
Convergys India Services Pvt. Ltd., Phase-I, Near HP Petrol Pump, Hi Tech City,  Hyderabad – 500 081. DLF IT Park, Tower-2, Gachibowli, Hyderabad – 500 032.

Polaris Software Lab Ltd., Survey No. 203/Part, Manikonda Jagir Village, Rajendra Nagar Mandal, Hyderabad – 500 019.

 

Kolkata

9, Brabourne Road, Bombay Mutual Building, Ground Floor, Kolkata – 700 001. Infospace, Unitech Hitech Structures Ltd., IT/ITES SEZ, Plot No. DH-1, DH-2, DH-3, DH-3/1, Block DH, Action Area 1, New Town, Kolkata – 700 156.
DLF IT Park, At Atrium C, Rajarhat, Kolkata – 700 156. City Centre, DC Block, Sector – 1,
Salt Lake, Kolkata – 700 064.
Mani Square, 164/1, Maniktala Main Road,
EM Bypass, Kolkata – 700 060.
Ambuja, Ecospace, Rajarhut, Kolkata – 700 156.
South City Mall, Block 375, Prince Anwar Shah Road,
Kolkata – 700 068.

Mumbai

Ground Floor, Lalani Residency, Opp. Suraj Water Park, Near Waghbil Naka, Ghodbunder Road, Thane (West) – 400 615.

Renaissance Mumbai Hotel and Convention Centre, No. 2 & 3B, Near Chinmayanand Ashram, Powai, Mumbai – 400 087.
P&G India Ltd., Cardinal Gracious Road, Chakala, Andheri (E),
Mumbai – 400 099.
Ammu Bungalow, B/1, V Mehta Road, JVPD Scheme, Juhu, Mumbai – 400 049.
Best Bus Depot, Opposite Bandra Railway Station, Bandra (W),
Mumbai – 400 050
Maker Arcade, Maker Towers, Cuffe Parade, Mumbai – 400 005.
Parag Apartments, 27, Peddar Road, Mumbai – 400 026.

Shop No.18, Hirnen Shopping Centre, SV Road, Goregaon (W), Mumbai – 400 062.

New Delhi

27, Central Market, Sector II, Western Avenue Road, Punjabi Bagh,  New Delhi – 110 026. 33, Basant Lok, Vasant Vihar, New Delhi – 110 057
Level 1, Gurmehar, A-12, Ring Road, South Extension Part-I,
New Delhi – 110 049.
World Bank, 70, Lodi Estate,
Near Lodhi Garden, Gate No. 2,
Near India International Centre,
New Delhi – 110 003.
J1, 162, Rajouri Garden, New Delhi – 110 027. Unit No. G-17, H.L. Galleria, Sector-12, Dwarka, New Delhi – 110 054.
C-1, Connaught Place, New Delhi – 110 001. DLF Saket, Saket District Centre,
Plot-A4, Near Marriot Hotel,
Saket, New Delhi – 110 017.

Noida

Computer Science Corporation, Plot no. A 44-45, Sector 62, Noida – 201 301.

Logix Cyber Park, Tower D,
Sector – 127, Noida – 201 301.
Ericsson India Pvt. Ltd., Knowledge Boulevard, Plot No. 8A, Sector 62, Noida – 201 301. Spice Mall, Plot No.I-2, Sector 25A, Noida – 201 307.
3C, Knowledge Boulevard, Gautam Budh Nagar, Sector 62, Noida – 201 301. Plot no – 20&21 Unitech Infospace, Sector-135, Noida Express Highway, Noida, U.P- 201 301.
3C, Tech Boulevard, Sector 62,
Gautam Budh Nagar, Noida – 201 301.

Ansal Plaza, Greater Noida,
Uttarpradesh – 201 310.

Great India Place Mall, Ground Floor,
Sector 38-A, Noida – 201 301.

Pune

Shop No. 17, Building No. G, Sacred Heart Town, Co-Operative Housing Society Limited, S.No. 75/2, Wanawadi, Pune – 411 040.

Commer Zone, Yerwada, ATM 2, Tower 2, Jail Road, Samrat Ashok Path, Phule Nagar, Pune, Maharashtra – 411 006.
Shop No. 3, Upper Ground Floor, Gera Legend, North Main Road, Koregaon Park, Pune – 411 001. Tower 11, Magarpatta City, Hadapsar, Pune – 411 013.
Shop No. 5 & 6, Suvarana Complex, S. No. 155, Karve Road, Kothrud, Pune – 411 038. Honeywell Turbo Technology India Pvt. Ltd., Block No. 4A, Raisoni Industrial Estate, Near NG Wadi, Phase 2, Village Maan, Taluka Mulshi, Pune – 411 057.
Shop No. 9, Ground Floor, Parmar Pavanna, Kondhwa, Pune – 411 048.

ATM-02, “Eon Free Zone” ‘C’ Wing, Cluster – C, Midc Kharadi Knowledge Park, Pune – 411 014.

Cognizant Technologies Solutions India Pvt. Ltd., Plot No. 26/27, Pune Infotech Park, MIDC, Hingewadi – 411 027.

Citibank Merchant Services & Authorization

Location Merchant Services Authorization
Ahmedabad (079) 6661 2484 / 6661 6484
Bengaluru (080) 2559 6363 6650 2484 / 6650 2485
Chandigarh (0172) 508 2484 508 5366
Chennai (044) 6134 1090 6134 2090
Coimbatore (044) 6134 1090 (044) 6134 2090
Gurgaon 613 4109 613 4209
Hyderabad (040) 6666 2494 6678 2484
Jaipur (0141) 510 8046 / 510 8047 511 5753
Kochi (0484) – 404 2484 or
(0484) – 660 2484
1800 345 4441
Kolkatta (033) 2283 3636 2288 3411
Ludhiana (0161) 502 5535 / 508 2649 508 2649
Mumbai (022) 6134 1090 6134 2090 / 1800 22 5289
New Delhi (0124) 613 4109 613 4209 / 1800 180 2884
Noida (0124) 613 4109 613 4209
Pune (020) 6510 2484
Vadodara (0265) – 653 2484
Vapi (0265) – 653 2484

E-Mail Address of Citibank

You can write on its E-mail Address which is here. Citibank Customer Care executives will sort out your complaints as well as queries as soon as possible.

Pre-Account Opening Queries [email protected]
Complaints [email protected]

Grievance Redressal

If users are not satisfied with the services of Citibank they can submit their query through any of our access channels mentioned below. As a consequence of Citibank Customer Care, the bank endeavor to resolve the user’s concern within 5 working days from receipt of the same.

Level I

Citibank Online

Customers can register their queries in three simple steps only:

  • First of all, you have to log in Citibank Online by using your IPIN (Internet Password).
  • Afterwards customers have to choose their banking relationship.
  • Now hit the ‘Your Queries’ link on the left navigation panel and compose your query.

24×7 Citiphone Helplines

If users are still not satisfied the services delivery then they can call the executives on their 24×7 CitiPhone helplines. After that the customer service representatives of the bank will assist you gladly. Click here for the full list of city wise numbers. Customers can check their City Wise Contact Numbers and choose it according to their choice and need.

Collection Related Queries

  • Customers who have collection related issues or queries, can call the presented helpline numbers i.e. 0124-6159000 / 0124-6152900.
  • Timings are from 08.30 to 17.30 hrs on regular working days, 08.30 hrs to 14.00 hrs on Saturdays and Sundays / Holidays closed.
  • If customers are not satisfied with the response of the executives, they can check next level also.

Level II

  • In level II, customers can escalate their concern to the Head Customer Care in the following traditions:
  • You can call on 18004252484 (India Toll free) / 044-28501242 between 10:00 AM and 6:00 PM IST (Monday to Saturday) except on national holidays.
  • Customers can send an E-mail to the Head Customer Care at [email protected]

Note: Customers are informed that they have to mention the reference number provided them in earlier interaction with the bank, for speedy resolution. Citibank will response the users within 5 working days.

Level III

Users who are not satisfied the response of the executives in both levels, they can directly contact with the Principal Nodal Officer. He/ She examine customer issues and provide an impartial resolution to the users. For escalating their concern, you have to follow these hassle free points!!

  • You can send an E-mail to Mr. M. Dhananjayan at [email protected]
  • You can call on 1800220123 (India Toll free) / 39707464 (local dialing) between 10:00 AM and 6:00 PM IST (Monday to Saturday) except on national holidays.
  • Customers can write their queries by writing at the below presented address!!

Principal Nodal Officer,

Mr. M.Dhananjayan,

No. 2, Club House Road,

Chennai – 600 002

  • Customers are required to mention the complaint reference number and their first contact point in the bank for the concern.
  • Users can contact with the Regional Nodal Officers appointed under the jurisdiction of the respective Banking Ombudsman. Users can contact details of the Nodal Officers for the registration of their grievance Check here.
  • We are providing you contact details of our Senior Management which can assist you well Check here.

Note: If you do not receive any response within one month from the date you represented your complaint, or if you are dissatisfied with the response given, you may write to the Banking Ombudsman for an independent review by checking here  Banking Ombudsman scheme details.

Citibank on Social Networking Sites

In case you are not satisfied with getting response from Citibank Customer Care executives, then you may contact them via social media sites like Facebook, twitter etc.

Name of site Address
Facebook www.facebook.com/citi
Twitter twitter.com/citi
Youtube www.youtube.com/citi
GooglePlus plus.google.com/+citi?

About Citibank

Citibank came into existence in 1812 as the City Bank of New York. It provides facilities such as credit cards, mortgages, personal loans, commercial loans, and lines of credit to its customers. With around 2,649 branches spread in 19 countries, it offers excellent services to its customers.

The U.S. branches are concentrated in six metropolitan cities such as New York City, Chicago, Los Angeles, San Francisco, Washington, D.C., and Miami. The bank is amongst the ideal choice for many small and mid-scale companies in India because it offers a broad range of financial services to its clients. These services include investment and consumer banking, security brokerage and wealth management etc.

Besides core banking services, the organization promises to offer reliable and quick services to its clients via Citibank Customer Care support team. It also caters many Banking accounts for students, minor, major, citizen, and widows like Citibanking Account, Citigold, Citibank Suvidha, and Citibank Savings Account. You may avail the facility of customer service number 24 hours by dialing Citibank Customer Care numbers and solve all type of queries and complaints regarding banking facilities.

With the launch of automated banking card named as Citicard, many customers manage all their transactions without passbook. The association has played a prominent role in foundation important market mediators like clearing, credit bureau, and payment institutions. The Citibank Credit Card service is considered to be the major service solution for many clients in India.

Note:

With the help of Citibank Customer Care numbers, you can maintain contact with Citibank Customer Care executives and sort out your queries within minimal time. For more detailed information about Citibank services, you may visit its Official Site.

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