Citibank Customer Care Toll Free Number | 24X7 (Delhi/Mumbai) All City No

Citibank Customer Care Toll Free Number

Want to make call in Citibank?? On this page you will get all the details of Citibank Customer Care Toll Free Number. Just go through the page and connect with the Citibank Customer care executive by dialing the below stated 24X7 All City numbers. In case if you have any query related to Citibank just scroll down the page and get the solution of your problems.

Citibank Customer Care Toll Free Number

This Page Include:

Citibank Customer Care Toll Free Number

Service Contact Number
For General Queries 1860 210 2484 And +91 22 4955 2484
+91 22 4955 2484 (From Outside Of India)


Know About – Citibank Credit Card Toll Free Customer Care Number

Citibank Complaint Access Channel Levels

The bank provides products and services of the highest standards. In case if your complaint regarding bank account, you can follow the below given levels:

Level 1

Citibank Online Login to Citibank Online using your IPIN (Internet Password)
Choose your banking relationship
Hit  on ‘Your Queries’ link on the left navigation panel and compose your query
24×7 CitiPhone Help lines Call on the Customer Service Numbers
Collection Related Queries 0124-6159000 / 0124-6152900


If you are not satisfied with the response received from the above mentioned access channels, kindly follow the next level.

Check Here – How to Write a Complaint Email to a Company

Level 2

In case if you are not satisfied from level 1, then send your complaint to the Head Customer Care in the following ways:

Call 18004252484 (India Toll Free) / 044-28501242 Between 10:00 AM And 6:00 PM IST (Monday To Saturday) Except On National Holidays.
Send an E-mail to the Head Customer Care at [email protected]


Please Mention The Reference Number Provided To You In Your Earlier Interaction With The Bank, For Speedy Resolution. We Will Respond To You In 5 Working Days.

If you are not satisfied with the response received from the Head Customer Care, then visit the next level.

Also Check – The Right Way of Filling Online Complaint

Level 3

In this level the bank has a Principal Nodal Officer to examine customer issues and provide an impartial resolution. You can connect to the nodal officer in the following ways:

Send an E-mail to Nodal Officer at [email protected]
Call 1800220123 (India Toll free) / 39707464 (local dialing) between 10:00 AM and 6:00
Write to


Principal Nodal Office, Mr. M. Dhananjayan, No. 2, Club House Road, Chennai – 600 002.

For easier reference, we request you to mention the complaint reference number and your first contact point in the bank for the concern raised.


Read Also – Banks Gaining Supernatural Profits from Credit Card Debts

Citibank City Wise Customer Care Numbers

Location Address Contact Number
Ahmedabad Ground Floor, Kalapurnam, Near Municipal Market, CG Road, Ahmedabad – 380 009 079-40015740
Akola Yamuna Tarang Complex, Plot No. 2, NH 6, Akola – 444 004 0724-6611411
Aurangabad Saraswati Sankul, Opposite S.B. Bus Stop, Aurangapura, Aurangabad – 431 001 0240-6659002
Bengaluru No. 5, M.G. Road, Bengaluru – 560 001 080 – 67739333
No. 91, Prestige South End, South End Road, Opposite Surana College, Jayanagar, Bengaluru – 560 004 080-49008522
Bhopal 133, Kay Kay Business Centre, Zone – 1, M.P. Nagar, Bhopal – 462 011 0755-6678080
Chandigarh Sco-132/133/134, Sector 9C, Madhya Marg, Chandigarh- 160 017 0172-4687933
Chennai 163, Anna Salai, Chennai – 600 002 044-42274444
50, C.P. Ramaswamy Road, 3rd Street, Abhiramapuram,Alwarpet, Chennai – 600 018, 044-49140222
Coimbatore 657, Tristar Towers, Avinashi Road, Coimbatore – 641 037 0422-4237305
Delhi 124, Jeevan Bharati Building, 3rd Floor, Connaught Circus, New Delhi – 110 001 011-42545557
27, Central Market, Sector II, Western Avenue Road, Punjabi Bagh West, Delhi – 110 026 011-49231800
Ground Floor, International Trade Tower, Nehru Place, New Delhi – 110 019 011-49812901
D-11, South Extension Part – II, Delhi – 110 049 011-42395000.
33, Basant Iok, Vasant Vihar, New Delhi – 110 057 011-49231700
Faridabad 24-27, Lower Ground Floor, Crown Ansal Plaza, Sector 15A, Mathura Road, Faridabad – 121 007 0129-4182250
Gurgaon Ground Floor, DLF Square, M Block, Jacaranda Marg, DLF City, Phase II, Gurgaon – 122 002 0124-4893918
Hyderabad Ground Floor, Queens Plaza, S.P. Road, Begumpet, Secunderabad – 500 003 040-40005834
Unit No. 1, Apurupa Silpi, Survey No. 124, Gachibowli Village, Serilingampally Mandal, Hyderabad, Ranga Reddy District – 500 032 91-40-66017101/ +91-40-33767101
Jaipur Bhagwati Bhawan, Ground Floor, Government Hostel Crossing, M I Road, Jaipur – 302 001 0141-4053302 / 0141-4053300
Kochi 38/1581 Fotofast House, M G Road, Ernakulam, Kochi -682 035 0484-4196500
Kolkata Kanak Building, 41, Chowringhee Road, Kolkata – 700 071 033 44003538 / 033 44003510
9, Brabourne Road, Ground Floor, Kolkata – 700 001 033 44095017 / 033 44095022
Lucknow 17/1, Ashok Marg, Ground Floor, Lucknow – 226 001 0522- 4031203 / 0522- 4031204
Ludhiana Ground Floor, Ludhiana Stock Exchange Building, Feroze Gandhi Market, Ludhiana – 141 001 0161-4693120
Mumbai Ground Floor, Shop No. 2., Wing A, Lalani Residency, Survey No. 199/4, Village Kavesar, Opp. Suraj Water Park, Near Waghbil Naka, Ghodbunder Road, Thane (West) – 400 615 022-25981401
Bombay Mutual Building, 293, D.N. Road, Fort, Mumbai – 400 001 022-40765172
Ammu Bungalow, B/1, V. Mehta Road, JVPD Scheme, Juhu, Mumbai – 400 049 022-61190919
Ground floor, Shop no.G9 & G10, Palladium, Phoenix Mills Compound, 462, Senapati Bapat Marg, Lower Parel, Mumbai – 400013 022-40532123
Mahatma Phule Bhavan, Palm Beach Road Junction, Sector 17, Vashi, Navi Mumbai – 400 705 022-61416010
Nagpur Nexus Point, Shop No. 1, Opp. Vidhan Bhawan, Civil Lines, Nagpur – 440 001 0712-6623100
Nanded Millennium Tower, Beside State Bank of Hyderabad, Malegaon Road, Taroda (Khurd), Nanded – 431 605 02462-661900
Nandyal Survey No. 426, Door No. 25/427/3, Railway Station Road, Nandyal – 518 501 08514-225561
Nasik Rushiraj Presidency, Opp. Bhosala Military School, 52, 53, D’Souza Colony, College Road, Nasik – 422 005 0253-6647007
Noida Ground Floor, Som Datt Tower, K-2, Sector-18, Noida 201301 0120 -4396530
Pune Ground Floor, Onyx Tower, 37/3 Ghorpadi, Nr.Westin Hotel, North Koregaon Park Main Road, Pune – 411 001 020-66064200
Surat 14 Adarsh Society, Opp. Kakadia Complex, Ghod Dod Road, Surat – 395 007 0261-4082707
Vadodara Pelican Opp. Race Course Tower, Gotri Road, Vadodara – 390 007 0265-6639210


Citibank Social Networking Sites

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How Do I Convert My Account To A Citibank Suvidha Corporate Salary Account?

In order to convert an account to a Citibank Suvidha Corporate Salary Account, follow the below given steps:

  • Submit a “Corporate Update form “which which is duly filled. You can submit this form to any of the branches of the bank.
  • You can also mail this form to the Head branch at “Citibank N.A, Mail Room, No.2, Club House Road, Chennai – 600 002”.

How Do I Close My Savings Account?

In order to close you’re saving account. Do the following steps:

  • You have to submit a signed “Account closure form”, at any of the bank branches.
  • You can also mail this form to the Head branch at “Citibank N.A, Mail Room, No.2, Club House Road, Chennai – 600 002”.

Keep in mind that the account will be closed only in the below listed conditions met:

  • Account does not have negative balance.
  • There will be no active tax saver deposits, DMF, Demat account linked to that account.
  • There should be no funds blocked on the account.

How Do I Change My Address Or Contact Details?

In order to change/view/edit your address or contact details, follow the below given steps:

  • Firstly login to your Citibank Online account.
  • From there select ‘Banking’ tab.
  • Now hit on the ‘Your contact details’ link which was present on the left navigation panel.
  • After that select ‘View/Edit’, tab and select the relationship type and hit on ‘Generate OAC’ tab. After doing so, The OAC will be sent to your registered mobile number.
  • Now Select ‘Authorise changes ‘tab, from your OAC and hit on “Submit” tab.
  • At last hit on ‘Edit’ link which was present against ‘Address Details’ or ‘Mobile Number’ and proceed to update your address.

What Are The Charges Applicable On International Usage Of My Debit Card?

The bank charges a fee of USD 2.5 per transaction on international ATM withdrawal. Keep in mind that the exchange rate on the date of debit card usage will be applied.

How Do I Book A Deposit Online?

In order to book a fixed deposit, follow the below given steps:

  • Log in to the official website of the bank.
  • Then select “Banking” tab.
  • Hit on the “Other Services and query” tab which was present on the left navigational panel.
  • At last select “Book Deposit” link and follow the instructions.

It was firstly known as the City Bank of New York and was founded on June 16, 1812. Mr. Samuel Osgood, who was the statesman and retired Colonel, became the first president of the bank. During the year 1868, it joined the U.S. new National Banking System and became the New York’s “The National City Bank”.

After that in the same year it was one of the largest banks in the United States. It also became the first major bank of United States to establish Foreign Department. Later, on it launched its own City Card, which provides the facility to its customers to perform all transactions without even if they do not have their passbook. The branches also has an to date and latest technologies at each terminals with a simple one-line displays that allows the customers a facility to get all the basic detail of their account without even use of Bank Teller.

Later on during the year 1991, the bank entered in the business of providing Online Banking facilities to its customers.”” is a site that allows its customers to get email and other internet interactions information. It basically provides all services to its customers with the help of its 983 North American branches which are concentrated in major metropolitan areas including New York City, Chicago, Los Angeles, San Francisco, Washington, D.C., and Miami.

To know more about Citibank visit

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