Air India Customer Care Number | 24X7 (Booking Office) Contact Help, Phone No

Air India Customer Care

Air India Customer CareAir India is one of the premier airlines owned by Air India Limited. Here is Air India Customer Care Number which supports 24X7. For any sort of query, you may dial Air India Contact Number/ Air India Phone Number or helpline number.

Air India is a government-owned enterprise serving 90 domestic and international destinations. Here we are providing you all the information including Booking Office number, Air India Customer Care Toll Free Number & others.

You may also write all your queries at email address of company. Its help desk team will assist you by offering delightful services. So get Air India Helpline Number/Customer Care Number from below of page.

Air India Customer Care Number

Air India Customer Service Number:

  • Air India Customer Care Number: 1800 180 1407
  • Air India Frequent Flyer Customer Care: 1800 180 1407
  • Air India Express Customer Care: +91 – 44 – 40013001 or +91 – 44 – 24301930
  • Air India Customer Care Email Id: [email protected]
  • Official website:

Also Check Out: Air India Express Customer Care Number

Online Bookings Helpdesk Contact Details:

  • Landline number : 011-24667473
  • Landline number : 011-24667474
  • Timings: (Monday to Saturday, 0930 hrs. – 1730 hrs. IST)
  • E mail ID : [email protected]

Air India Call Centre Email IDs:

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Air India Email Addresses For FFP Members:

General Queries [email protected]
Missing Miles / Retro Credit on AI [email protected]
Missing Miles / Retro credit on Star Partners [email protected]
Silver Edge Members [email protected]
Golden Edge Members [email protected]
The Maharajah Club Members [email protected]

Air India Customer Care

Air India International Care Number

Country Contact Number
USA/Canada USA Toll Free Number :1800 223 7776
Canada Toll Free Number :1800 625 6424
UK 44 207 760 3290 (Local)
France 0033-1-76545741
Germany 0049-69-12009821
Australia 1800 247 463
Singapore 00-65-62259411

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For callers from all foreign locations (International Chargeable Calls):

For callers from any location other than India, AI Contact Centre can also be accessible through: +91-22-25818515 and +91-44-66921455.

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Facts About Air India:

It is a flag carrier airline of India. The company is owned by “Air India Limited” which is an Indian Government Enterprise. It holds a 3rd rank in India, in terms of most passengers carried by a flight. The company operates fleet of Airbus and Boeing aircraft that serves almost 85 Domestic and International destinations of the world.

The main hub of the airline is at “Indira Gandhi International Airport”, New Delhi and a secondary hub at “Chhatrapati Shivaji International Airport”, Mumbai, with its headquarter  situated in New Delhi. It was founded by Mr. J.R.D. Tata as a Tata Airlines during the year 1932. Later on after the 2nd world war it became a Public Limited Company and renamed as “Air India”.

 It also has its subsidiaries flights which operate from domestic and Asian destinations such as “Air India Regional” and “Air India Express”. At present it flies to almost 86 destinations that include 49 domestic and 37 international in around 26 countries across four continents around the world.

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FAQ’s about Air India Customer Care

What is online booking and how do I use it?

It a facility that is provided by the company to its customer by which they can book there travel over the Internet. By the use of online service the customers can enjoy the following services:

  • You can book a flight and pay online for your travel.
  • You can request for a particular seat, special meal or service.
  • It allows facility to redeem your frequent flyer miles online.
  • By this service you can check your flight status.
  • Using the online service you can view the Schedule/timetable of the flights.
  • The service allows you to make an online booking using the NGPAY mobile app.

 Check How To Book Airline Ticket Quickly!

How Do I Use The Online Booking Service?

To do so follow the below given steps:

  • Visit on the official site.
  • Hit on “Book Online” tab and search for a suitable flight/routing/date.
  • Now select the fare and selection of suitable fares.
  • Now enter the details of passengers and payment details.
  • At last hit on the “Confirm” tab and you will receive a confirmation of the booking details.

Can I Use This Service For Checking Availability And Fares Without Actually Purchasing A Ticket?

Yes, you can check flight availability and fares, without purchasing a ticket. The company only charges when you complete the booking procedure. In addition you can also check Domestic Apex and Instant Purchase Fares by using the “Manage your Trip Fare” tab.

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Can I Book Different Classes For Different Legs Of My Journey?

Yes, you can book different classes by using the “First/Executive option”, or Executive/Economy” option for your different legs of journey.

Is An Air India Online Booking Valid For Travel On Other Airlines?

No, at present the company is not providing this facility. You can only book the travel for Air-India.

Can I Make The Booking Online And Pay At Any Of The Air India Offices?

If you want to pay at any of the Air India offices, then keep in mind that the fares may be different in comparison to the fare displayed online.

Get To Know: How To Book Cheap Flight Tickets

Can I Make An Online Booking For A Child Traveling Alone?

No, you can’t make an online booking for a child traveling alone, for more details connect to the customer care executive.

Can I Make An Online Booking With My Credit Card If I Am Not Travelling Myself?

In case if the cardholder is not the part of the journey, then the person who is travelling should carry the following documents:

  • The person should have a photocopy of the card from both the sides, which has to be self attested by the cardholder.
  • The Photocopy should also contain the name of name of the passenger, the date of journey and the sector on which the journey is made.

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How Long Can I Expect To Wait For My Refund To Be Processed?

In most of the normal cases, refund is done immediately. But in case such as payment made by using a credit card, it takes a minimum time of twenty days.

Can I Make Changes To My Booking After I Have Purchased A Ticket?

Follow the below given steps to make changes in your booking after you have purchased a ticket:

  • Visit the official site.
  • Hit on “My Booking” tab which was present under the “Manage your trip” section.
  • Now make the changes that you want to make and after you done hit on “Submit: button.
  • You can also call to customer support number to make changes in your bookings.

Press Here For More>> For Frequently Asked Questions


You may also gain more details about Air India Customer Care Number by visiting its Official Link. Air India Customer Care Chennai/Air India Customer Care Number Mumbai & other cities will help you to solve your query.

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